Elijah Delgado
New Haven
Summary
At PS21, I enhanced dining efficiency and guest satisfaction by expertly managing reservations, supporting team members, and streamlining the host stand. My blend of customer service excellence and computer skills, coupled with a knack for multitasking, significantly contributed to the restaurant's smooth operation.
As well at Barnes & Noble
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Barnes & Noble
02.2025 - 09.2025
- Prepared high-quality coffee beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure a safe, efficient environment.
- Provided excellent customer service by engaging with patrons and addressing inquiries promptly.
- Operated espresso machines and other equipment, ensuring proper functionality and maintenance.
- Handled cash transactions accurately while adhering to company policies for financial management.
- Adapted quickly to changing menu items and promotions, demonstrating flexibility in fast-paced setting.
Host
PS21
04.2023 - 01.2024
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Acellus Academy
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Detail-oriented
- Computer Skills
- Telephone reception
- First aid training
- Food running
- Table bussing
- Safe food handling
- Positive and professional
- Cash handling
- Beverage preparation
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- ServSafe Food Handler Certification - National Restaurant Association.
- Food Handler Certification (FHC) - State Health Departments.
- First Aid Certification - American Red Cross.
- CPR/AED Certification
- Beginner japanese 1
- Intro to CS and programming with Tokyo TechX
Languages
Japanese
Limited Working
Spanish
Elementary
English
Native or Bilingual
Timeline
Barista
Barnes & Noble
02.2025 - 09.2025
Host
PS21
04.2023 - 01.2024
High School Diploma -
Acellus Academy