Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Edwards

Dayton

Summary

Dynamic Assistant Manager with a proven track record at Checkers Rally's, excelling in customer service and team leadership. Enhanced operational efficiency through effective cash handling and conflict resolution, significantly improving customer satisfaction. Skilled in staff training and development, fostering a positive work environment that drives performance and service excellence.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Checkers Rally's
05.2015 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Driver

Rta
01.2022 - 10.2023
  • Transported people from one location to another.

Education

High School Diploma - General Studies

Trotwood Madison High School
Trotwood, OH
05.2017

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Conflict resolution

Timeline

Driver

Rta
01.2022 - 10.2023

Assistant Manager

Checkers Rally's
05.2015 - Current

High School Diploma - General Studies

Trotwood Madison High School

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