Dynamic small business owner skilled in customer relations and staff training. Proven ability to enhance operational efficiency and customer satisfaction through effective leadership.
Overview
3
3
years of professional experience
Work History
Owner
Udder Guys Ice Cream
Waterbury Center, VT
10.2022 - Current
Oversees daily operations, ensuring product quality and customer satisfaction.
Manages inventory and supply chain logistics to minimize waste and optimize costs.
Maintains strong relationships with venues and clients
Barista
Stowe Street Cafe
Waterbury Center, VT
07.2023 - 12.2025
Operated espresso machines and coffee grinders with precision, ensuring consistent beverage quality.
Managed inventory levels, restocking and ordering supplies to maintain operational efficiency.
Trained new baristas on beverage preparation techniques and customer service protocols.
Upheld highest standards of hospitality and customer satisfaction