Elijah Guerra
Phoenix,AZ
Summary
Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Scottsdale, AZ
05.2024 - Current
- Operated cash registers to process customer payments.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Starbucks Barista
HMSHost
Phoenix, AZ
01.2022 - 01.2023
- I worked to make handcrafted drinks to customers alongside amazing partners in a quick and efficient manner
- Experienced opening and closing shifts
- I memorized all the recipes in a good amount of time working at starbucks
- I have learned to make friends and interact with customers
- Most importantly I had a great time while I was there.
Amazon
Phoenix
01.2022 - 01.2022
- During my time with Amazon, I worked to process customer returns
- I would simply take a package, go through a questionnaire, process it and evaluate the packages condition
- I made decisions in terms of whether the package was in great condition to be re-sold or if it required further evaluation
- I certainly partook in other tasks that required handling a pallet jack and preparing a pallet.
Education
High School Diploma -
Madison Highland Prep
Phoenix, AZ05-2021
Associates in Arts, Fine Arts - Theatre -
Glendale Community College
Skills
- Customer Service
- Creativity
- Consistency
- Team Work
- Memorization
- Leadership
- Opening and closing duties
- Cash Handling
- Up-selling
- Menu Memorization
- Team Player
- Speedy and efficient
- Order Taking
- Positive and professional
- FLUENT IN
- FLUENT IN Spanish
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
05.2024 - Current
Starbucks Barista
HMSHost
01.2022 - 01.2023
Amazon
01.2022 - 01.2022
High School Diploma -
Madison Highland Prep
Associates in Arts, Fine Arts - Theatre -
Glendale Community College
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