Elijah Harrell
Houston,TX
Summary
Dynamic and results-driven professional with exceptional customer service skills honed at Starbucks. Proven ability to enhance guest engagement and streamline operations, while maintaining cash handling accuracy. Strong work ethic and multitasking capabilities demonstrated in fast-paced environments, ensuring high-quality service and positive experiences for all clients.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Family First Life
03.2024 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Server/bartender
Casablanca Lounge
01.2023 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Starbucks
02.2022 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Receptionist
European Wax Spa
07.2020 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate of Arts - Esthetics
Paul Mitchell The School
High School Diploma -
Riverview Highschool
Riverview, MI05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
Licensed Life Insurance Agent
Timeline
Life Insurance Agent
Family First Life
03.2024 - Current
Server/bartender
Casablanca Lounge
01.2023 - 03.2025
Assistant Manager
Starbucks
02.2022 - 04.2023
Receptionist
European Wax Spa
07.2020 - 08.2021
Associate of Arts - Esthetics
Paul Mitchell The School
High School Diploma -
Riverview Highschool
Similar Profiles
Robert HowardRobert Howard
Insurance Agency Owner at Family First LifeInsurance Agency Owner at Family First Life
Alejandro MarquezAlejandro Marquez
Insurance Broker at Family First LifeInsurance Broker at Family First Life
Elisabeth TranElisabeth Tran
Licensed Insurance Agent at Family First LifeLicensed Insurance Agent at Family First Life
Sandibel GarciaSandibel Garcia
Receptionist Administrator at Cor-Pro SystemsReceptionist Administrator at Cor-Pro Systems
Romesha KinlawRomesha Kinlaw
PCA II / VPO Technician at Harris Health SystemPCA II / VPO Technician at Harris Health System