Highly proactive manager with 3 years of experience in team leadership in the resturant industry. Background includes sales, management and customer service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Five Guys Resturant
Jennifer Sowinski
06.2023 - Current
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
Church Youth Leader
Wayne Spain
01.2021 - Current
Organized group activities and outings for youth and led weekly Bible study meetings.
Maintained good relationships with parents through regular communication and active participation in planned activities.
Provided counseling to students with spiritual and personal issues and maintained relationships with students.
Counseled youth by providing wisdom and guidance to help overcome and face interpersonal issues.
Lids Hat Store
Lids Locker Room
06.2022 - 04.2023
Supervised and coached Retail Associates in providing prompt and friendly service at registers, customer service desk, fitting rooms and sales floor.
Managed store to promote clean, neat and easy-to-shop environment.
Maintained high standard of housekeeping with help of contracted maintenance personnel and associates.
Assisted in analysis of store reports to evaluate controllable expenses and overall store performance.