Elijah Jones
Brentwood,NY
Summary
I am Meticulous , excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Sales, Coaching and Customer service.
Overview
12
12
years of professional experience
Work History
Case Manager
Tsli/hhb
07.2023 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Direct Support Professional
Ahrc Suffolk
01.2022 - 12.2024
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Guest Advocate
Target
10.2020 - 01.2022
- Prepared merchandise for distribution and placement across sales floor.
- Stocked shelves and supplies and organized displays.
- Worked collaboratively in team environment.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
Day Camp Counselor
YMCA
07.2015 - 08.2017
- Supervised a group of youngsters in afterschool and day camp
- Kept all camper and work areas neat, clean and organized.
- Built and maintained positive relationships with campers, staff and families.
- Supported children by actively listening and offering encouragement.
Basketball Coach
Police Athletic League
11.2012 - 01.2016
- Prepared athletes for special competitions and tournaments.
- Evaluated individual knowledge, skills, and strengths and assigned team positions.
- Promoted proper stretching, warmup and conditioning exercises.
- Instilled discipline and the principles of good sportsmanship.
Education
Bachelor of Science - Psychology
Suny Cobleskill College
Cobleskill, NY2020
Skills
- Team player
- Quick-learning
- Safety measures
- Policies and procedures
- Issue identification and resolution
- Sales
- Customer service focus
- Cash register operations
Timeline
Case Manager
Tsli/hhb
07.2023 - Current
Direct Support Professional
Ahrc Suffolk
01.2022 - 12.2024
Guest Advocate
Target
10.2020 - 01.2022
Day Camp Counselor
YMCA
07.2015 - 08.2017
Basketball Coach
Police Athletic League
11.2012 - 01.2016
Bachelor of Science - Psychology
Suny Cobleskill College
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