Elijah McCracken
Hickory Creek
Summary
Dynamic and dedicated professional with extensive experience at Tom Thumb Starbucks, excelling in beverage preparation and customer engagement. Proven ability to enhance sales through personalized service and effective communication.
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Barista
Tom Thumb Starbucks
10.2024 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
E-Commerce Personal Shopper
Tom Thumb Grocery Store
09.2024 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Worked productively with customers to meet order requirements and service expectations.
Education
No Degree -
Texas Virtual Academy At Hallsville
Hallsville, TX05-2027
Skills
- Tea expertise
- Espresso machine operation
- Opening and closing duties
- Coffee expertise
- Soft selling
- Dining room maintenance
- Ingredient restocking
- Physical stamina
- Adaptive and creative
- Menu memorization
- Team player
- Inventory management
- Clear communication
- Food running
- Calm demeanor
- Order taking
- Positive and professional
- Beverage preparation
Timeline
Barista
Tom Thumb Starbucks
10.2024 - Current
E-Commerce Personal Shopper
Tom Thumb Grocery Store
09.2024 - Current
No Degree -
Texas Virtual Academy At Hallsville
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