Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Melvin

Buffalo

Summary

Dedicated and adaptable professional with a strong background in business administration, customer service, and hands-on operational support across diverse industries. Skilled at building positive relationships, maintaining high standards of quality and efficiency, and contributing to team and organizational success. Brings proven experience in administrative support, quality control, security, logistics, and customer engagement. Known for reliability, strong work ethic, and the ability to quickly learn new skills and adapt to changing environments.

Overview

13
13
years of professional experience

Work History

Material Handler

FedEx
08.2025 - Current
  • Manage and process shipments efficiently to ensure timely delivery.
  • Operate warehouse equipment safely while maintaining productivity standards.
  • Verify package information and scan items to track movement in real-time.
  • Collaborate with team members to streamline workflow and improve efficiency.

Quality Inspector

Tesla
09.2024 - 09.2025
  • Conducted inspections to ensure product compliance with safety and quality standards.
  • Collaborated with production teams to identify and resolve defects.
  • Documented inspection results and reported nonconformities for corrective action.
  • Supported continuous improvement initiatives to enhance production quality.

Direct Support Professional

WNYDDSO
03.2023 - 05.2024
  • Assisted individuals with developmental disabilities in daily living activities.
  • Promoted independence and supported individualized care plans.
  • Monitored health, safety, and behavior to ensure client well-being.
  • Facilitated recreational and community activities to enhance quality of life.

Firefighter Trainee

Buffalo Fire Department (Fire Academy)
02.2022 - 06.2022
  • Completed rigorous training in firefighting, emergency response, and rescue operations.
  • Practiced proper use of firefighting tools, equipment, and protective gear.
  • Developed teamwork, communication, and leadership skills under high-stress conditions.
  • Learned fire prevention strategies and emergency medical response basics.

Teacher Aide

Stanley G. Falk School
10.2021 - 02.2022
  • Supported classroom instruction and assisted students with academic and behavioral needs.
  • Collaborated with teachers to create a positive learning environment.
  • Provided one-on-one support for students requiring additional assistance.
  • Helped maintain a safe, organized, and inclusive classroom setting.

Customer Service Rep / Claims Specialist

Nova HealthCare
09.2019 - 08.2020
  • Processed insurance claims accurately and within deadlines.
  • Provided customer service support to resolve member inquiries.
  • Educated members about coverage, billing, and benefits.
  • Collaborated with claims adjusters and healthcare providers to resolve issues.

PSE Clerk

United States Postal Service (USPS)
10.2018 - 05.2020
  • Handled incoming and outgoing mail efficiently.
  • Provided customer service in a fast-paced postal environment.
  • Operated sorting machines and maintained accuracy under deadlines.
  • Assisted in preparing bulk mailings and completing daily postal reports.

Security Guard

Salamone Investigations
01.2018 - 09.2019
  • Monitored property and ensured safety protocols were followed.
  • Reported incidents and maintained accurate security logs.
  • Conducted routine patrols to deter unauthorized activity.
  • Responded promptly to emergencies and coordinated with law enforcement.

Sales Associate / Assistant Manager

Hibbett Sports
03.2017 - 07.2019
  • Drove sales through excellent customer service and product knowledge.
  • Assisted with store operations, training, and supervising staff.
  • Managed inventory and maintained accurate stock levels.
  • Supported daily opening and closing procedures, including cash handling.

Mail Clerk

M&T; Bank
03.2013 - 07.2016
  • Sorted and distributed mail across departments.
  • Ensured timely and accurate delivery of sensitive documents.
  • Maintained detailed logs of incoming and outgoing correspondence.
  • Assisted with administrative tasks and internal office support.

Education

B.S. - Business Administration

Buffalo State College
01.2018

A.S. - Business Administration

Erie Community College (ECC)
01.2016

High School - undefined

McKinley High School
01.2012

Skills

  • Business Administration & Office Support
  • Customer Service & Client Relations
  • Quality Control & Inspection
  • Security & Safety Monitoring
  • Warehouse Operations & Material Handling
  • Team Collaboration & Communication
  • Microsoft Office Suite (Word, Excel, PowerPoint)

Timeline

Material Handler

FedEx
08.2025 - Current

Quality Inspector

Tesla
09.2024 - 09.2025

Direct Support Professional

WNYDDSO
03.2023 - 05.2024

Firefighter Trainee

Buffalo Fire Department (Fire Academy)
02.2022 - 06.2022

Teacher Aide

Stanley G. Falk School
10.2021 - 02.2022

Customer Service Rep / Claims Specialist

Nova HealthCare
09.2019 - 08.2020

PSE Clerk

United States Postal Service (USPS)
10.2018 - 05.2020

Security Guard

Salamone Investigations
01.2018 - 09.2019

Sales Associate / Assistant Manager

Hibbett Sports
03.2017 - 07.2019

Mail Clerk

M&T; Bank
03.2013 - 07.2016

A.S. - Business Administration

Erie Community College (ECC)

High School - undefined

McKinley High School

B.S. - Business Administration

Buffalo State College