Summary
Overview
Work History
Education
Skills
Why Hire Me
Certification
Timeline
Generic

Elijah Parker

Licensed Insurance Broker (Florida)
Orlando

Summary

Ambitious and customer-focused professional with a Florida Insurance Broker License and a strong background in client relations, sales, and problem-solving. Skilled in assessing customer needs, explaining complex services, and guiding clients through decision-making processes. Demonstrated ability to adapt quickly, build trust, and deliver outstanding service—essential for success in the insurance industry. Passionate about helping individuals and families secure the right coverage and eager to apply expertise in customer service and communication to a growing insurance team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Representative

ABC Wireless
01.2020 - 01.2021
  • Assisted hundreds of clients in understanding and enrolling in government-sponsored phone plans, explaining eligibility requirements in clear, client-friendly language
  • Achieved weekly enrollment targets, demonstrating persuasive sales techniques and the ability to adapt communication styles to diverse audiences
  • Ensured full compliance with federal guidelines and maintained 100% accuracy in application processing, showcasing attention to detail—critical for handling insurance policies

Front Desk Associate & Night Auditor

La Quinta Inn & Knights Inn
01.2018 - 01.2020
  • Managed front desk operations, handling reservations, guest inquiries, and billing—honing problem-solving and multitasking skills essential for policy management
  • Conducted daily financial audits, reconciling transactions with a high degree of accuracy—highlighting strong attention to detail and integrity, both key in insurance
  • Resolved customer disputes with professionalism, developing conflict resolution expertise applicable to claims and policyholder interactions

Customer Service Associate

Ross Dress for Less
01.2016 - 01.2018
  • Provided top-tier customer support and sales assistance, ensuring a seamless shopping experience and building trust with clientele—skills directly transferable to client retention in insurance
  • Handled cash transactions with 100% accuracy, demonstrating reliability in financial handling, which is crucial in processing insurance policies
  • Trained new team members on company policies and customer engagement techniques, showcasing leadership potential

Education

High School Diploma -

Lakeview High School
Orlando, FL

Skills

  • Prospecting & Client Outreach
  • Policy Education & Needs Analysis
  • Customer Relationship Management
  • Problem-Solving & Conflict Resolution
  • Lead Generation & Sales Strategies
  • Regulatory Compliance & Documentation
  • Attention to Detail & Risk Assessment

Why Hire Me

With a newly acquired insurance license and a background rich in customer service, problem-solving, and compliance, I bring a fresh yet highly adaptable approach to the insurance industry. My ability to connect with clients, assess needs, and deliver clear solutions positions me as a valuable asset to any agency looking to expand its team with a dedicated, service-driven professional. Ready to contribute to a company's success by ensuring clients receive the best coverage solutions for their needs.

Certification

Florida Certified Adjuster

Timeline

Florida Certified Adjuster

03-2025

Sales Representative

ABC Wireless
01.2020 - 01.2021

Front Desk Associate & Night Auditor

La Quinta Inn & Knights Inn
01.2018 - 01.2020

Customer Service Associate

Ross Dress for Less
01.2016 - 01.2018

High School Diploma -

Lakeview High School

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Elijah ParkerLicensed Insurance Broker (Florida)