Summary
Overview
Work History
Education
Skills
Timeline

Elijah Rampa

Denver,CO

Summary

Highly experienced and hardworking hospitality professional with seven years of experience as a server, busser, host, and expo. posses a strong background in handling checker for server out duties. Consistently praised by coworkers and supervisors for outstanding work ethic, positive attitude, and exceptional customer service skills. Possessing a proven track record of delivering top-notch service to guests and overseeing smooth operations across various food service positions. Dedicated to building rapport with customers and coworkers alike while achieving the highest standards of excellence and client satisfaction.

Overview

9
9
years of professional experience

Work History

Server

Texas Roadhouse
08.2022 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Forklift Operator

Keurig Dr Pepper, Inc.
03.2022 - 05.2024
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Education

Music Performance - Music Technology

Colorado State University - Pueblo, Pueblo, CO
03.2026
  • Dean's List Spring and Fall Semester 2018


  • Dean's List Spring and Fall Semester 2019


  • Caroline Cramer-Voss and Capps A. Capozzolo Scholarship
  • Anthony Capps Capozzolo Scholarship in Voice Arts
  • Daniels Fund Boundless Opportunity Award
  • Extracurricular Activities: Vocal ensembles

Skills

  • Strong Work Ethic

  • Exceptional customer service

  • Professional Appearance

  • Relationship Management

  • Reliable and Responsible

  • Warm and Friendly

  • Staff Training

  • Upselling and Cross Selling

Timeline

Server - Texas Roadhouse
08.2022 - 05.2024
Forklift Operator - Keurig Dr Pepper, Inc.
03.2022 - 05.2024
Colorado State University - Pueblo - Music Performance , Music Technology

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Elijah Rampa