Elijah Reid
Indianapolis,IN
Summary
Results-driven lead technician with a strong focus on team collaboration and customer relationship management. Successfully trained staff on safety procedures, optimized workflows, and resolved complex technical issues, ensuring high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Senior Technician
Weed Man Lawn Care
Indianapolis, Indiana
03.2025 - Current
- Developed and implemented technical procedures that streamlined operations and improved service delivery.
- Trained new technicians on equipment usage and operational procedures to enhance service quality.
- Trained junior technicians in basic troubleshooting techniques and best practices for repairing hardware components.
- Resolved complex technical issues by researching solutions online and consulting with experienced technicians in the field.
- Recommended corrective and preventive actions to boost product reliability.
- Assessed client sites to determine needs and recommend tailored service options.
- Maintained equipment and tools to ensure efficient lawn care operations.
Lead Technician
A-1 Window Cleaning Service
Plainfield, Indiana
02.2023 - 03.2025
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Supervised daily window cleaning operations for residential and commercial clients.
- Trained new technicians on safety procedures and cleaning techniques.
- Inspected equipment to ensure proper functioning and safety compliance.
- Conducted quality checks on completed work to maintain service standards.
- Assisted junior technicians in resolving complex technical problems.
- Managed multiple projects simultaneously while meeting deadlines.
Tire and Lube Technician
Tire Barn Warehouse
Indianapolis, Indiana
11.2021 - 02.2023
- Performed tire installations and rotations for various vehicle types.
- Inspected tires for wear, damage, and proper inflation levels.
- Assisted customers in selecting appropriate tires based on their needs.
- Educated customers on tire maintenance and safety practices effectively.
- Conducted oil changes and fluid checks to ensure vehicle performance.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Balanced vehicle wheels using specialized equipment to ensure smooth driving performance. using a computerized wheel balancer machine.
- Utilized diagnostic tools to identify vehicle issues related to tires and fluids.
- Collaborated with team members to streamline service processes efficiently.
- Followed safety protocols when handling hazardous materials such as oils or antifreeze.
Education
Some College (No Degree) - Aviation
Aviation Institute of Maintenance
Indianapolis, INSkills
- Site assessment
- Technical troubleshooting
- Equipment maintenance
- Preventive actions
- Safety compliance
- Safety awareness
- Technical training
- Diagnostic technology
- Project management
- Workflow optimization
- Client engagement
- Problem solving
- Team collaboration
- Effective communication
- Advanced tooling
Accomplishments
- state critical thinking champion
Timeline
Senior Technician
Weed Man Lawn Care
03.2025 - Current
Lead Technician
A-1 Window Cleaning Service
02.2023 - 03.2025
Tire and Lube Technician
Tire Barn Warehouse
11.2021 - 02.2023
Some College (No Degree) - Aviation
Aviation Institute of Maintenance