Elijah Silver
Summary
Proven track record in enhancing customer engagement and loyalty at TJX Companies, leveraging strong verbal communication and product merchandising skills. Excelled in creating visually appealing environments and implementing promotional strategies, significantly contributing to the brand's positioning. Collaborates effectively with teams, ensuring top-notch customer service and operational efficiency.
Overview
5
5
years of professional experience
Work History
Retail Associate
TJX Companies HomeGoods
06.2022 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Merchandise Associate
TJX Companies
10.2019 - 05.2020
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
Education
Bachelor of Science - Business Marketing
Rowan University, Rohrer College of Business
Glassboro, NJ12.2024
Skills
- Reliability
- Customer Engagement
- Customer Centric-Thinking
- Branding and Positioning
- Verbal and Written Communication
- Promotional Strategies
- Product Merchandising
- Teamwork and Collaboration
- Time Management
- Customer Service
Languages
German
Limited Working
Organizations
- Alpha Chi Rho Fraternity- Executive Board Member
- Member of the American Marketing Association
- Track and Field- Montclair State University, 2020
- C.I.T. - Counselor In Training - Summer of 2018
Timeline
Retail Associate
TJX Companies HomeGoods
06.2022 - Current
Merchandise Associate
TJX Companies
10.2019 - 05.2020
Bachelor of Science - Business Marketing
Rowan University, Rohrer College of Business
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