Supervised table games operations, ensuring compliance with gaming regulations and internal controls.
Monitored dealer performance, corrected procedure errors, and maintained consistent game pace.
Resolved guest disputes professionally, preserving service quality and table integrity.
Verified chip fills, credits, and payouts for accuracy during active gaming sessions.
Enforced game protection standards, identifying suspicious activity and escalating concerns appropriately.
Trained new table games staff on procedures, etiquette, and regulatory compliance.
Evaluated employee performance regularly, identifying areas for improvement and providing constructive feedback to promote growth within the team.
Supported casino promotions by actively engaging guests at the tables and encouraging participation in promotional events.
Table Games Dealer
1 Year 2 Months
Rivers Casino | 08.2024 - 10.2025
Dealt blackjack, roulette, carnies, and baccarat while maintaining accurate chip handling and game pace.
Verified bets, payouts, and winning hands to ensure compliance with house rules.
Monitored table activity for suspicious behavior and protected game integrity.
Resolved player disputes calmly while delivering courteous guest service.
Managed card shuffling, cutting, and shoe operations with consistent accuracy.
Supported smooth table transitions by preparing layouts and coordinating with floor staff.
Trained new dealers on game procedures, chip handling, and customer interaction standards.
Maintained casino regulations, gaming compliance, and secure cash and chip exchanges.
Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
Assisted players with placing bets, educating on game rules to increase understanding.
Enforced game rules to maintain fair paly and avoid disputes.
Store Manager
9 Months
NEW WORLD VR | 06.2021 - 03.2022
Oversee activities directly related to making products or providing services.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Resolve customer complaints regarding sales and service.
Monitor customer preferences to determine focus of sales efforts.
Outside Machinist
7 Months
HII SHIPBUILDING | 03.2020 - 10.2020
Safely and efficiently perform machine labor for equipment and machinery common to maritime vessels and/or general industry including but not limited to pumps, valves, winches, and gear boxes
Disassemble various types of equipment and machinery
Set up and operate drill presses
Perform overhaul maintenance
Testing of pumps, valves, turbines, condensers, shafts, rudders, and winches
Set up and operate portable machining tools
Properly care for and safely use hand and power tools
Product Handler
6 Months
DAMCO INC | 09.2019 - 03.2020
Verifying the accuracy of quantity and quality of incoming deliveries
Labeling every product and placing them accordingly
Identifying and locating the right products during the delivery process
Keeping a well-maintained and updated account of stock and inventory
Handling returns by completing technical documentation and other required communication
Keeping all material handling equipment in the best condition by conducting regular maintenance
Conveying purchasing requirements and keeping data on the availability of products in short supply
Collaborating with internal departments to locate missing packages, fix incorrect deliveries and replace damaged products
Automotive Wholesale Parts Salesman
1 Year 2 Months
C & C BODY SHOP | 06.2018 - 08.2019
Assists wholesale account customers in selecting required parts or accessories in a friendly, professional and efficient manner.
Locates or orders parts as needed.
Prepares invoices for parts to be delivered to wholesale customers.
Maintains and solicits wholesale accounts in person and by telephone. Keeps the parts manager informed on the status of accounts.
Maintains professional appearance.
Logistics Assistant
4 Months
S.T.E.P PROGRAM | 02.2018 - 06.2018
Responsible for monitoring material transported and delivered for timeliness and legality
Assist in loading/unloading, sorting, and stocking, and packaging merchandise and orders
Responsible for the review, verification, and reconciliation of shipping documents
Provide support in completing paperwork and documentation
Carry out clerical work, including typing, proofreading, and editing documents, correspondence, and reports for the logistics department or assigned
Support with developing and preparing complex databases, reports, and/or presentation material for the logistics unit
Responsible for preparing shipping documents such as Commercial Invoice, Packing Lists, and Shipyard Material Receivers, etc., for ongoing shipments and projects
Responsible for entering data into spreadsheets from multiple sources, as well as verifying input and calculations
Provide support in the maintenance of electronic filing systems for administrative documentation that guarantees swift retrieval of requested documents.
Education
High School Diploma
WOODSIDE HIGH SCHOOL | Newport News, VA | 01.2019
Awards & Honors: Dean's List
Organizations: Alpha Phi Omega National Service Fraternity