Elijah Velez
Austin
Summary
Service-oriented professional with experience in customer relations at Maravilla @ the Domain. Demonstrated ability to resolve customer issues efficiently while ensuring a clean and inviting reception area. Strong organizational skills and effective communication techniques enhance visitor experiences and streamline front desk operations. Committed to teamwork and maintaining a welcoming atmosphere for all clients.
Overview
5
5
years of professional experience
Work History
Receptionist
Maravilla @ the Domain
Austin
12.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Crew Member
Jimmy John's
Austin, TX
08.2020 - 04.2022
- Efficiently took orders, prepared meals, and processed payments.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Demonstrated strong multitasking skills by managing multiple orders simultaneously without quality loss.
- Collaborated effectively with teammates and welcomed feedback from management.
Education
Associate of Arts - 2d Animation Specialization
Austin Community College
Austin, TX05-2026
High School Diploma -
St. Dominic Savio Catholic High School
9300 Neenah Ave, Austin, TX 7871706-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling
- Customer and client relations
- File management
- Professional demeanor
- Service-oriented mindset
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Maravilla @ the Domain
12.2022 - Current
Crew Member
Jimmy John's
08.2020 - 04.2022
Associate of Arts - 2d Animation Specialization
Austin Community College
High School Diploma -
St. Dominic Savio Catholic High School
Similar Profiles
Seth BolenbaughSeth Bolenbaugh
Food Service Worker at Maravilla Senior LivingFood Service Worker at Maravilla Senior Living
Laura ShelebyLaura Sheleby
Eligibility Intake Specialist at Maravilla FoundationEligibility Intake Specialist at Maravilla Foundation
Edith RojasEdith Rojas
Outreach Specialist/Intake Specialist at Maravilla FoundationOutreach Specialist/Intake Specialist at Maravilla Foundation