Elijah Verrett
Grand Prairie,TX
Summary
Motivated and professional individual dedicated to delivering top-tier performance. Strong leadership and motivational skills prioritize customer satisfaction. Adheres to regulatory guidelines and participates in training initiatives to maximize quality assurance. Unwavering commitment to customer satisfaction builds productive relationships, resolves complex issues, and fosters customer loyalty.
Overview
2
2
years of professional experience
Work History
Overnight Sales Associate
Kroger
02.2024 - 07.2024
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Monitored inventory levels to identify low stock items and notify management for timely replenishment orders.
- Supported store promotions by creating eye-catching displays and informing customers of special deals or discounts.
- Provided exceptional customer service through active listening, problem-solving, and communication skills.
- Ensured a safe shopping environment by conducting regular security checks throughout the night shift hours.
- Managed inventory by restocking shelves and updating displays for optimal product visibility.
- Contributed to maintaining high standards in visual merchandising presentation by constantly updating displays and ensuring cleanliness throughout the store.
ASSISTANT STORE MANAGER
FAMILY DOLLAR
03.2023 - 12.2023
- Managed day-to-day operations including scheduling shifts, assigning tasks
- Resolved customer complaints efficiently while maintaining excellent customer service
- Supervised cash handling processes to ensure accuracy of transactions
- Assisted customers with product selection, pricing, payment options and returns and exchanges
- Built employee knowledge with training and mentoring
- Maintained organized store environment for customer and employee health and safety
- Assisted with training staff on all internal operational functions
- Provided training to new employees on company policies and procedures
- Assisted in recruiting process, hiring and retaining top talent
- Held employees accountable and corrected issues to achieve high standards
- Communicated expectations, policy changes, new initiatives, and product knowledge to employees
- Taught loss prevention practices and policies to minimize shrink
- Monitored inventory levels and ordering of stock to ensure shelves were adequately stocked
- Managed all customer inquiries and complaints in a professional and timely manner.
STORE ASSOCIATE TO ASSISTANT MANAGER
DOLLAR GENERAL
07.2022 - 12.2022
- Greeted customers and answered questions, assisting with needs and finding items
- Provided excellent customer service, demonstrating strong interpersonal and communication skills
- Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail
- Performed general store maintenance for clean store appearance
- Processed cash and credit payments with accurate cash-handling.
Education
High School Diploma -
Arlington High School
Arlington, TX06.2022
Skills
Order Management
Volunteer Experience
Mascot, Family Smiles, Burleson, TX, 05/01/20, 05/01/20, Volunteered to be a mascot at my mom's job for the week. It was something I did on the side to earn a bit more money.
Timeline
Overnight Sales Associate
Kroger
02.2024 - 07.2024
ASSISTANT STORE MANAGER
FAMILY DOLLAR
03.2023 - 12.2023
STORE ASSOCIATE TO ASSISTANT MANAGER
DOLLAR GENERAL
07.2022 - 12.2022
High School Diploma -
Arlington High School
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