Lena Barbour
Woodbridge,VA
Summary
Hands-on retail professional with strengths in cash register operations, inventory monitoring, product restocking, and customer assistance. Brings a calm, helpful approach to fast-paced store settings while keeping the sales floor orderly and contributing to smooth team performance.
Overview
1
1
year of post-secondary education
22
22
years of professional experience
Work History
Overnight Sales Associate
Walmart Corporation
04.2025 - Current
- Delivered exceptional customer experiences and maintained inviting store atmosphere as a dedicated sales associate.
- Assisted customers with inquiries and returns, enhancing overall shopping satisfaction.
- Maintained a clean and organized sales floor, fostering a welcoming environment for customers.
- Managed inventory effectively by monitoring stock levels and restocking merchandise based on customer demand.
- Worked closely with team members to meet store goals, actively contributing to improved performance metrics.
- Adapted to the fast-paced retail environment, consistently meeting the physical demands of the role.
Home Health Provider
08.2012 - Current
- Fostered a welcoming environment for patients, addressing needs with empathy and understanding.
- Coordinated daily patient care tasks, ensuring smooth operations and enhancing patient experience. for patients, which included organizing transportation and assisting with errands, fostering trust and reliability.
- Accurately documented patient progress, keeping care teams informed and boosting overall satisfaction.
- Maintained cleanliness and organization in personal spaces, which enhanced the comfort of patients.
- Prepared nutritious meals according to specific dietary plans, ensuring optimal health for individuals.
- Dedicated professional with a strong background in customer service and compassionate care, seeking to leverage skills in a retail environment as a Sales Lead at Famous Footwear.
Store Associate
Famous Footwear
Manassas, Virginia
10.2025 - 01.2026
- Assisted customers with shoe fittings and style selections, enhancing their shopping experience on the Famous Footwear sales floor.
- Greeted customers and provided assistance in locating items and suggesting merchandise, ensuring a welcoming shopping environment.
- Addressed customer concerns with knowledgeable and professional service, fostering positive customer relationships.
- Processed sales transactions through Famous Footwear point-of-sale system.
- Restocked footwear displays and organized backroom inventory for Famous Footwear.
- Supported merchandise setup, price changes, and seasonal floor resets.
- Kept fitting rooms and store aisles clean and organized at Famous Footwear.
Cashier
Kmart
06.2009 - 07.2011
- Accurately processed cash, check, and credit card transactions at the cash register.
- As a versatile and compassionate professional with a solid background in customer service, I effectively operated cash registers and ensured customer satisfaction in retail environments.
- Greeted customers warmly and promptly addressed their needs, creating a welcoming shopping experience.
- Assisted customers in identifying their needs and provided tailored recommendations.
- Guided customers through purchases, helped locate items, and enrolled them in reward programs to enhance loyalty.
- Managed inventory by stocking, tagging, and displaying products effectively.
- Learned multiple roles within the store, providing essential support during peak times.
Daycare
Small Business
Woodbridge, VA
06.2008 - 06.2009
- Supported customers with friendly service and created welcoming retail setting.
- Built strong customer connections through positive interactions and better shopping experiences.
- Kept store area neat and organized, with products easy to find and access.
- Assisted with interactive activities to increase customer engagement and satisfaction.
- Followed cleanliness procedures to support safe shopping environment.
- Answered product questions and provided efficient customer support.
Volunteer
Nova Baptist Center Association
06.2004 - 07.2006
- Utilized strong interpersonal skills to connect with customers and provide tailored shoe recommendations.
- Passionate about delivering exceptional customer experiences and fostering a welcoming store environment at Famous Footwear.
- Maintained clean, organized store layout, enhancing customer shopping experience.
- Supported special events and promotions, increasing customer engagement and sales.
- Contributed to planning and organizing events, ensuring smooth operations and successful execution.
Education
High School Diploma -
Ben Franklin High School
Coconut Grove, FL 12.2007 - 07.2008
Secondary High School Diploma -
Penn Foster
Nashville, TN 12.2025 - 10.2026
Certificate of Studies - Artificial Intelligence
Applied AI Foundations Coursera
Mountain View10-2026
Some College (No Degree) - Information Technology College Prep
Sophia Foundations: Information Technology
Minneapolis, MN09-2027
Skills
- Sales
- Customer Service
- Inventory Management
- Product restocking
- Retail Operations
- Product Knowledge
- Flexibility in tasks
- Change adaptability
- Attention to detail
- Team Training
- Coaching
- Team collaboration
- Positive Attitude
- Collaboration
Additional Information - Hobbies
- Read
- Writing
- Organization
- Art
- Planning parties
- Animals
Timeline
Secondary High School Diploma -
Penn Foster
12.2025 - 10.2026
Store Associate
Famous Footwear
10.2025 - 01.2026
Overnight Sales Associate
Walmart Corporation
04.2025 - Current
Home Health Provider
08.2012 - Current
Cashier
Kmart
06.2009 - 07.2011
Daycare
Small Business
06.2008 - 06.2009
High School Diploma -
Ben Franklin High School
12.2007 - 07.2008
Volunteer
Nova Baptist Center Association
06.2004 - 07.2006
Some College (No Degree) - Information Technology College Prep
Sophia Foundations: Information Technology
Certificate of Studies - Artificial Intelligence
Applied AI Foundations Coursera