Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elijah Wilson

Quail Valley,CA

Summary

Dependable Bartender/ Server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food Runner and Cross-Trained as a Barback

Great Oak Steak House Pechanga
08.2023 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Cleaned and sanitized food preparation and serving areas.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.

Bartender/Server

The Hive Bar & Grill
02.2019 - 08.2023
  • Started as a busser for a year then when I turned 21 got put behind the bar for about a year and a half then went to serving with some occasional bartending when help was needed
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Construction Worker

D&D Lazer Screed
04.2018 - 12.2018
  • Worked as a concrete laborer laying concrete or cutting it
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.

Pizza Delivery Driver

Pizza Hut
08.2017 - 03.2018
  • Delivered pizza in a timely and organized manner, prepped the restaurant, and made pizzas
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Service Crew Member

Del Taco
02.2015 - 08.2017
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Kept customers and crew areas organized.
  • Operated cash registers and POS systems.

Education

Some College - Video production and graphic design

MSJC - Menifee Valley
Menifee Valley, CA
01.2021

Skills

    • Bartending
    • Food service
    • Customer service
    • Fine dining experience
    • Casino
      • Video Production
      • Typography
      • Safe Food Handling
      • Server Support
      • Service Station Maintenance

Certification

  • Driver's License
  • Food Handler Certification

Timeline

Food Runner and Cross-Trained as a Barback

Great Oak Steak House Pechanga
08.2023 - Current

Bartender/Server

The Hive Bar & Grill
02.2019 - 08.2023

Construction Worker

D&D Lazer Screed
04.2018 - 12.2018

Pizza Delivery Driver

Pizza Hut
08.2017 - 03.2018

Service Crew Member

Del Taco
02.2015 - 08.2017

Some College - Video production and graphic design

MSJC - Menifee Valley

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Elijah Wilson