Eli Yee
Oshkohs,WI
Summary
Dynamic Assistant Manager at Dairy Queen Grill & Chill with a proven track record in customer satisfaction and optimizing inventory management. Skilled in staff training and development, I foster team collaboration and boost morale, ensuring a positive environment.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dairy Queen Grill & Chill
Oshkosh, WI
03.2020 - Current
- Assisted in training new staff on operational procedures and customer service standards.
- Monitored daily inventory levels to ensure supply availability and reduce waste.
- Implemented scheduling adjustments to optimize staff coverage during peak hours.
- Enhanced customer satisfaction by addressing feedback and resolving complaints efficiently.
- Evaluated employee performance and provided constructive feedback for professional growth.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
GED -
Oshkosh North High School
Oshkosh, WI06.2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Staff training and development
- Staff supervision
- Staff management
- Orientation and training
- Multitasking and organization
- Team collaboration
- Adaptability and flexibility
- Employee supervision
- Workplace safety compliance
- Inventory management
- Customer service and satisfaction
- Closing oversight
- Multitasking Abilities
- Organizational skills
- Multitasking
Timeline
Assistant Manager
Dairy Queen Grill & Chill
03.2020 - Current
GED -
Oshkosh North High School