Efficient and detail-oriented professional with experience in the airline and hospitality industries, including administrative support, operational functions, and customer service. Skilled in managing office tasks, processing documentation, and providing exceptional service.
Work History
Cargo Agent
1 Year 6 Months
Lufthansa Cargo | 04.2025 - Current
Process and track international export documents
Communicate booking statuses with customers
Coordinate shipment updates with warehouse and office
Verify if shipment matches provided documentation
Ensure shipping manifests comply with airline regulations
Administrative Assistant
1 Year 2 Months
Lufthansa Cargo | 01.2024 - 03.2025
Planned and executed office events
Oversaw airport-required training courses
Issued and tracked airport badges for employees
Recorded minutes for weekly office meetings
Ordered and managed office supply inventory
Office Agent
2 Years 6 Months
First Health Medical Clinic | 06.2021 - 12.2023
Supporting clinical staff with patient care activities
Maintaining patient confidentiality and professionalism in a medical office environment
Assisting with general clinical and administrative duties as assigned
Front Desk Associate
3 Months
Aloft Hotel | 03.2021 - 06.2021
Handled guest check-ins, check-outs, and reservations
Processed guest payments and posted charges accurately
Responded to guest inquiries via phone, email, and in person
Communicated room status updates to housekeeping
Front Desk Associate
1 Month
Hotel June | 02.2020 - 03.2020
Processed guest check-ins, check-outs, and folio settlements
Handled in-house requests, hotel, and transportation inquiries
Informed guests about hotel rates, amenities, and services
Communicated room status updates to housekeeping
Education
Associate's Degree - Radiologic Technology
El Camino College | Torrance, CA | 09.2026
Prerequisites in Progress
Bachelor of Science - International Hospitality Management
De La Salle College of Saint Benilde | Philippines | 07.2019
High School
Assumption Antipolo | Philippines | 03.2015
Skills
Microsoft Office
Customer-oriented
Multitasker
Problem Solver
Certification
American Red Cross - Adult & Pediatric First Aid/CPR/AED Certified
American Heart Association - Basic Life Support (BLS) Provider (CPR/AED) Certified
Emergency Medical Technician - Certificate of Completion
Languages
English
Tagalog
Timeline
Cargo Agent
Lufthansa Cargo
04.2025 - CurrentRead More
Administrative Assistant
Lufthansa Cargo
01.2024 - 03.2025Read More
Office Agent
First Health Medical Clinic
06.2021 - 12.2023Read More
Front Desk Associate
Aloft Hotel
03.2021 - 06.2021Read More
Front Desk Associate
Hotel June
02.2020 - 03.2020Read More
Assumption Antipolo
High School
Read More
De La Salle College of Saint Benilde
Bachelor of Science from International Hospitality Management