Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elin DeRemer

Janesville,WI

Summary

Motivated and customer-focused professional with extensive experience in retail management. Demonstrated success in delivering outstanding customer service, leading high-performing teams, managing daily operations, and efficiently taking on a variety of tasks. Seeking to transition into a customer service role, bringing strong organizational skills, adaptability, and a passion for enhancing the customer experience.

Overview

9
9
years of professional experience

Work History

Store Manager

Velvet & Tulle Boutique
Janesville, WI
08.2021 - Current
  • Developed strategies to maximize sales and profitability.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Managed daily banking activities such as deposits and withdrawals.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Veterinary Assistant

Janesville Veterinary Clinic
Janesville, WI
04.2016 - 08.2021
  • Released patients to owners with care directions from veterinary staff.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Provided detailed patient care instructions to pet owners.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Educated clients on proper animal health care routines.
  • Attended regular continuing education courses related to veterinary medicine.
  • Trained new veterinary staff on office procedures and requirements.

Education

High School Diploma -

Jospeh A. Craig High School
Janesville, WI
06-2014

Skills

  • Sales strategy
  • Merchandising standards
  • Customer engagement
  • Promotional planning
  • Data analysis
  • Inventory management
  • Effective communication
  • Customer relations

References

Stephanie Steinke

Vice President of Llyod's Plumbing 

(608) 290-7149

Ann Holznecht 

Long-term Customer at Velvet & Tulle Boutique 

(608)201-0504

Michael Hotchkiss 

Owner and Veterinarian of Janesville Veterinary Clinic 

(608) 359-1368

Sue VanGalder 

Previous Owner of VanGalder Bus Company 

(608)295-3751

Timeline

Store Manager

Velvet & Tulle Boutique
08.2021 - Current

Veterinary Assistant

Janesville Veterinary Clinic
04.2016 - 08.2021

High School Diploma -

Jospeh A. Craig High School

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