ELINA HUEPO
Clarksville,TN
Summary
Hard worker and passionate about learning, with more than 8 years of experience assisting the general management of a great restaurant, in which I performed with responsibility, managing the objectives, time and resources of the company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Server
El Dorado
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Assistant Manager
Las Maracas
09.2013 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
GED -
State of Tennessee Dept of Labor And Workforce Dev
YWCA Middle Tennessee07.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Safe Food Handling
- Sales expertise
- Sales Techniques
- Suggestive Selling
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Server
El Dorado
01.2023 - Current
Assistant Manager
Las Maracas
09.2013 - 05.2022
GED -
State of Tennessee Dept of Labor And Workforce Dev
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