Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Elionae Yang

Coon Rapids,MN

Overview

2
2
years of professional experience

Work History

Head Hostess

KPOT
03.2025 - 05.2025
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
  • Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
  • Ensured that all opening/closing duties were completed accurately and thoroughly each shift for optimal daily operations.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered customer questions about hours, seating, and menu information.
  • Completed daily side work and opening and closing duties without fail.

Sales Associate

Filipino Village
06.2023 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Cleaned all areas such as windows, doors, countertop, floors, etc.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Coon Rapids High School
Coon Rapids, MN
06-2025

Skills

  • Guest service
  • Reservation coordination
  • Exceptional communication
  • Guest relations management
  • Table bussing
  • Greeting and seating
  • Dining room management
  • Table assignment
  • Strong leadership
  • Phone etiquette
  • Customer service expertise
  • Detail-oriented

Languages

English
Native or Bilingual
Tagalog
Limited Working
Japanese
Limited Working

Interests

  • Gym Workouts
  • Playing Sports
  • Hiking
  • Road Trips
  • Adventure Travel
  • I have a passion for photography and editing photos
  • Fashion
  • Video Gaming
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Head Hostess

KPOT
03.2025 - 05.2025

Sales Associate

Filipino Village
06.2023 - 04.2025

High School Diploma -

Coon Rapids High School

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Elionae Yang