Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

ELIQUEL CEDENO

Amazon
Harrisonburg,VA
2
Languages
1
Certification
8
years of professional experience

Highly organized and detail-oriented Business Administration graduate with over five years of experience providing administrative support, customer service, document management, scheduling, and bilingual client assistance. Certified Virtual Assistant seeking a remote opportunity as a Virtual Assistant or Administrative Assistant.

Work History

Administrative Assistant

1 Year 7 Months
Eli Tax Service | 01.2025 - Current
  • Supported clients in preparing accurate tax documentation, ensuring compliance and clarity.
  • Coordinated office activities and scheduled appointments, optimizing daily operations.
  • Provided customer service in person, by phone, and by email.
  • Performed data entry and translated documents.
  • Delivered customer service in person, by phone, and by email, addressing inquiries and resolving issues promptly.

Ship Dock Associate

1 Year 2 Months
Amazon | 06.2025 - Current
  • Coordinated package flow to ensure timely processing in high-volume fulfillment center.
  • Maintained high standards of productivity, accuracy, and safety in daily operations.
  • Collaborated effectively with team members to complete tasks in a fast-paced team environment.
  • Prioritized and managed multiple responsibilities to consistently meet daily performance goals.

Administrative Assistant & Customer Service

5 Years
Meuris Travel | 01.2019 - 01.2024
  • Coordinated travel planning and reservations for clients, ensuring seamless experiences.
  • Managed appointments, emails, and customer communications to enhance client satisfaction.
  • Maintained organized client records and documentation to support efficient service delivery.
  • Assisted clients with travel planning and reservations.

Education

Bachelor of Liberal Arts - Business Administration

Fairleigh Dickinson University | Hackensack | 05-2025

Skills

Administrative Support
Customer Service
Appointment Scheduling
Email management
Data Entry
Document Management
Microsoft Office
Google Workspace
Bilingual communication
Office Communication
Virtual Assistance
Digital Marketing

Certification

  • Virtual Assistant Certificate – Remotos Academy
  • Digital Marketing Certificate – Remotos Academy
  • Digital Marketing Certificate – University Program

Languages

Spanish: Native
Native or Bilingual
English
Professional Working

Timeline

Ship Dock Associate

Amazon
06.2025 - CurrentRead More

Administrative Assistant

Eli Tax Service
01.2025 - CurrentRead More

Administrative Assistant & Customer Service

Meuris Travel
01.2019 - 01.2024Read More

Fairleigh Dickinson University

Bachelor of Liberal Arts from Business Administration
Read More
ELIQUEL CEDENO