Elisa Asinelli do Nascimento
Resumo
Highly motivated and enthusiastic, with a strong vision to achieve complete guest satisfaction through the delivery of exceptional services.
Visão geral
4
4
Languages
1
1
Certification
6
6
years of post-secondary education
1
1
year of professional experience
Experiência profissional
Hotel Housekeeper
LA FENICE - Soc. Coop. S.R.L.
Verona, Italy
1999.02 - 2000.04
- Cleaned public areas quietly and efficiently, minimising disruption to hotel guests.
- Checked and cleaned public bathrooms every hour, logging attendance and completion of work promptly.
- Handled all in-room cleaning with meticulous precision, ensuring crisp bed linen and sparkling bathrooms.
- Maintained up-to-date knowledge of COSHH and health and safety regulations to ensure continued adherence.
- Accurately managed guest room inventory for establishment rooms.
- Informed supervisors after cleaning to avail completed rooms for guest check-ins.
Housekeeper
Hotel Touring Verona
Verona, Italy
1999.09 - 1999.12
- Prepared room and linen changes prior to arrival of house guests.
- Removed rubbish and dirty linens from room attendant trolleys.
- Removed trash from guest rooms, including emptying bins and properly disposing of soiled linen.
- Ensured safe usage of chemical cleaners.
- Proactively replenished guest supplies and amenities.
- Disinfected bathrooms, eliminating mould and soap scum from shower stalls and bathtubs.
- Assisted in orientation and training of new housekeeping employees
Formação acadêmica
Bachelor in Law - Law
Faculdade Curitibana
Curitiba (PR) - Brazil 2019.03 - 2024.06
Postgraduate in International Relations - Business, Administration and Law
UNINTER - Universidade Internacional
Curitiba (PR)- Brazil 2024.08 - 2025.02
Habilidades e competências
- Quality customer service
- Organization
- Leadership
- Creativity
- Communication
- Teamwork
- Flexibility
- Attention to detail
- Personal cleanliness
Languages
Portuguese
First language
Italian
Proficient
English
Intermediate
Spanish
Intermediate
Certificados
- Pet Accommodation and Pet Daycare
Linha do tempo
Postgraduate in International Relations - Business, Administration and Law
UNINTER - Universidade Internacional
2024.08 - 2025.02
Bachelor in Law - Law
Faculdade Curitibana
2019.03 - 2024.06
Housekeeper
Hotel Touring Verona
1999.09 - 1999.12
Hotel Housekeeper
LA FENICE - Soc. Coop. S.R.L.
1999.02 - 2000.04