Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Elisa Boyas

Chicago,IL

Summary

Results-driven Licensed Sales Associate known for high productivity and efficient task completion. Specialize in client relationship management, strategic sales planning, and market analysis. Excel in communication, negotiation, and problem-solving to meet and exceed sales targets. Committed to leveraging skills to drive success in a team-oriented environment.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Licensed Sales Associate

Allstate Insurance Co
Chicago, IL
07.2005 - Current
  • Demonstrated product features to potential customers and answered questions regarding products offered.
  • Created sales orders, processed payments, and maintained customer records.
  • Greeted customers upon entering the store, inquired about their needs, and directed them to appropriate departments or areas as needed.
  • Ensured compliance with applicable laws and regulations related to selling goods or services.
  • Attended regular staff meetings to discuss performance goals and strategies for improving sales results.
  • Completed all necessary paperwork for new accounts and ensured accuracy of customer information on file.
  • Developed relationships with customers by providing exceptional service throughout their shopping experience.
  • Identified customer needs through active listening techniques and provided solutions accordingly.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Sales Representative

Buyers Flea Market
Chicago, IL
06.2001 - 05.2008
  • Managed inventory levels by ordering sufficient stock for each account.
  • Maintained accurate records of all sales and prospecting activities.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Bagged or packaged purchases and wrapped gifts.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Computed purchases and received and processed cash or credit payment.
  • Answered store and merchandise questions and led customers to wanted items.

Phone Receptionist

Leona's Pizzeria & Restaurant
Chicago, IL
04.2003 - 07.2005
  • Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.
  • Handled customer complaints in a professional manner to ensure satisfaction.
  • Assisted in training new restaurant staff members on proper cashier procedures.
  • Operated cash register efficiently to process payments from customers.
  • Maintained a clean work area by wiping down counters, sweeping floors.
  • Processed payments using POS system and accepted cash, credit cards, and checks.
  • Resolved any discrepancies between the amount tendered by the customer and the total due for their purchase quickly and accurately.
  • Greeted customers, answered questions and provided general information regarding menu items.
  • Balanced cash drawers at the beginning and end of shifts.
  • Resolved customer complaints regarding food quality or service in a professional manner.
  • Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Answered phone calls to assist customers with questions and orders.

Education

Bachelor of Science - Accounting

Northeastern Illinois University
Chicago, IL
12-2017

Skills

  • Cold-calling
  • Closing deals
  • Sales strategy development
  • Policy management expertise
  • Client Retention
  • Client Account Management
  • Insurance knowledge
  • Financial Acumen

Certification

  • State Licensed for Property and Casualty since 2007

Languages

Spanish
Full Professional

Accomplishments

  • Ethics and Compliance Certificate

References

References available upon request.

Timeline

Licensed Sales Associate

Allstate Insurance Co
07.2005 - Current

Phone Receptionist

Leona's Pizzeria & Restaurant
04.2003 - 07.2005

Sales Representative

Buyers Flea Market
06.2001 - 05.2008

Bachelor of Science - Accounting

Northeastern Illinois University

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Elisa Boyas