Elisa Nieves
Kissimmee,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
AssistRx
Orlando , FL
01.2025 - Current
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Utilized pharmacy management software to process prescriptions efficiently.
Pharmacy Technician - Inventory Specialist
CVS Pharmacy
Kissimmee, FL
04.2021 - 04.2023
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Sales Associate
DSW Shoe Warehouse
Kissimmee, FL
08.2019 - 01.2020
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
High School Diploma -
Gateway High School
Kissimmee, FL05.2019
Skills
- Point of Sale Systems Proficiency
- Drug Inventory Control
- Preparing Bulk Medications
- Stocking Shelves
- Prioritization and Organization
- Customer Service
Timeline
Pharmacy Technician
AssistRx
01.2025 - Current
Pharmacy Technician - Inventory Specialist
CVS Pharmacy
04.2021 - 04.2023
Sales Associate
DSW Shoe Warehouse
08.2019 - 01.2020
High School Diploma -
Gateway High School
Similar Profiles
Maisy McIntoshMaisy McIntosh
Patient Access Specialist at AssistRxPatient Access Specialist at AssistRx
Trashell WashingtonTrashell Washington
Patient Access Specialist at AssistRxPatient Access Specialist at AssistRx
Aliyah SmithAliyah Smith
Quality Assurance Specialist at AssistRxQuality Assurance Specialist at AssistRx
Jhonny PierreJhonny Pierre
Cashier at Avis Rent CarCashier at Avis Rent Car
Camila MoyaCamila Moya
Lifeguard at Sea World ParksLifeguard at Sea World Parks