Savannah Rambikur
Hutto,TX
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart Pharmacy
Round Rock, TX
04.2023 - 02.2026
- Provided exceptional customer service by greeting patients warmly, answering inquiries, and addressing concerns promptly to enhance patient satisfaction.
- Dispensed medications accurately to customers following prescriptions.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Assisted pharmacists with patient consultations and medication counseling.
- Processed insurance claims and managed billing inquiries swiftly.
- Operated pharmacy software for prescription management and record keeping.
- Trained new staff on pharmacy procedures and customer service standards.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying the accuracy of doses.
- Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Resolved customer complaints promptly, while maintaining professionalism at all times.
- Developed rapport with regular patients, personalizing service, and building long-term relationships that contributed to a loyal customer base.
- Collaborated with pharmacists and healthcare providers to clarify prescriptions and resolve discrepancies.
- Implemented process improvements that streamlined prescription filling, reducing wait times for customers significantly.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Processed and filled prescriptions accurately, ensuring patient safety and compliance with regulations.
- Assisted pharmacists in preparing medication orders, enhancing workflow efficiency and service delivery.
- Set up and modified patient profiles to include current medications and insurance details.
- Resolved third-party billing, computer system and customer service issues.
- Supported insurance claim processing, facilitating smoother patient transactions.
Pharmacy Technician
Costco Pharmacy
Austin, TX
05.2016 - 03.2023
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Answer telephones, responding to questions or requests.
- Fill bottles with prescribed medications, type and affix labels.
- Operate cash registers to accept payment from customers.
- Speaking directly with insurance companies, physicians, and nurses to ensure proper patient care.
- Insuring proper billing and reimbursement from insurance companies. Sending and obtaining prior authorizations or first time fills as needed for patients.
- Submitted and followed up on prior authorizations and first time prescription fills to avoid delays in patient treatment.
- Verified insurance coverage and ensured proper billing and reimbursement from insurance providers,
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Pharmacy Technician
MBS
Austin, TX
08.2015 - 05.2016
- Dispensed prescription medications to nursing homes, rehabilitation centers, and long-term care facilities while ensuring accuracy and compliance with pharmacy regulations.
- Maintained inventory and accurately filled controlled substances in accordance with regulatory and safety guidelines.
- Verified insurance information and ensured proper billing and reimbursement from insurance providers.
- Answered incoming phone calls and provided prompt, professional customer service to healthcare staff and patients.
- Prepared medications using bubble packaging systems to support accurate medication administration.
- Entered refill requests and new prescription orders into the pharmacy system via computer and telephone.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
Pharmacy Technician
Capital Pharmacy
Austin, TX
09.2014 - 08.2015
- Providing prescription only medications to nursing homes, rehab centers, and long-term care facilities.
- Preparing and distributing emergency kits as needed to facilities, and billing the proper patient, medication, and amount given when the kits return to the pharmacy.
- Insuring proper billing and reimbursement from insurance companies. Sending and obtaining prior authorizations or first time fills as needed for patients.
- Answering phones, bubble packing medications, entering refills and new orders (via computer or telephone), and providing excellent customer service.
Pharmacy Technician
Physician’s Pharmacy
Austin, TX
01.2014 - 09.2014
- Traveled to patient homes to support medication management and ensure patient safety.
- Educated patients on medication use, adherence, and general awareness.
- Assisted with organizing and managing patient medications to promote proper usage and compliance with prescribed treatments.
- Provided compassionate, patient-focused care while maintaining confidentiality and professional standards.
Pharmacy Technician
Pharmacy Alternatives
Austin, TX
12.2012 - 01.2014
- Dispensed prescription medications to nursing homes, rehabilitation centers, and long-term care facilities while ensuring accuracy and compliance with pharmacy regulations.
- Processed returned E-kits and accurately billed to the appropriate patient, medication, and quantities used.
- Prepared medications using bubble packing sysymetms.
Education
Associates - Pharmacy Technician
Virginia College-Austin
Austin, TX03-2013
GED -
Texas Education Agency
Texas02-2010
Skills
- Customer service
- Microsoft Office 365
- Database management
- Typing proficiency
- Cash handling
- Data entry
- Inventory control
- Stock management
- Medication dispensing
- Time management
- HIPAA certified
- Team collaboration
- Medicare and medicaid process
- Pharmacy operations
- Pharmacy and customer records management
- Insurance verification
- Clinical pharmacy expertise
- Medical terminology knowledge
- Pharmacy software proficiency
- Project management awareness
- Confidentiality and HIPAA
- Answering customer questions
- Insurance billing
- Patient confidentiality
- Pharmacy ethics
- Pharmaceutical calculations
- Pharmacy law compliance
- Supporting pharmacy operations
- Point of sale systems proficiency
Certification
- PTCB Certification
- Pharmacy Technician Certification
- Driver's License - TX
Personal Information
Languages
English
Full Professional
Timeline
Pharmacy Technician
Walmart Pharmacy
04.2023 - 02.2026
Pharmacy Technician
Costco Pharmacy
05.2016 - 03.2023
Pharmacy Technician
MBS
08.2015 - 05.2016
Pharmacy Technician
Capital Pharmacy
09.2014 - 08.2015
Pharmacy Technician
Physician’s Pharmacy
01.2014 - 09.2014
Pharmacy Technician
Pharmacy Alternatives
12.2012 - 01.2014
GED -
Texas Education Agency
Associates - Pharmacy Technician
Virginia College-Austin