Elisa Purisic
Bonita Springs
Summary
Passionate college student with over five years of experience in waitress and customer service roles. Demonstrates a strong commitment to community service through active volunteering with underprivileged and vulnerable populations. Possess excellent interpersonal skills, a dedicated work ethic, and a genuine desire to make a positive impact.
Overview
6
6
years of professional experience
Work History
Server
Kenny Purisic
01.2019 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associates in General Studies - General Studies
Florida SouthWestern State College
Fort Myers, FL04.2023
High School Diploma -
Gulf Coast High School
Naples, FL05.2020
Skills
- Problem-solving
- Teamwork and Collaboration
- Empathy
- Compassion
- Communication
- Self-awareness
- Ability to work under high pressure
Accomplishments
Volunteer Work
- Interviewed individuals experiencing homelessness in downtown Naples with Salvation Army
- Observed AA meetings at local church in Naples
- Local Food Bank/Pantry at Kimmie's Recovery Zone in Ft. Myers
Languages
Croatian
Full Professional
Serbian
Full Professional
Albanian
Professional Working
Timeline
Server
Kenny Purisic
01.2019 - Current
Associates in General Studies - General Studies
Florida SouthWestern State College
High School Diploma -
Gulf Coast High School
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