Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elisa Ramirez

Schererville,IN

Summary

An outgoing, happy, uplifting, and motivated leader. I've been in the Customer Service Industry for 6 years and love every aspect of helping people and serving the community. I'm always eager for a challenge an to try new things!

Overview

6
6
years of professional experience
1
1
Certification

Work History

Emergency Room Admitting Clerk

NW Indiana ER & Hospital
10.2021 - Current
  • I am currently a Front Desk Administrator who has gained a lot of Medical Experience while working in the Health Care field
  • My day to day duties consist of registering patients, doing paperwork, dealing with private patient information and making sure it's scanned in punctually and accurately into the correct charts without errors due to Hippa Law, answering phones, and deal with talking to patients face to face daily
  • I have gained my CPR and AED certification along with having several Mock Code Trainings while working in the Emergency Room.

Network Marketing

Monat Global
08.2020 - Current
  • Monitored trends in social media, industry, and competitive landscape to create new material.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Stayed current on company offerings and industry trends.

Department Manager

McDonald's
11.2017 - 10.2021
  • I am currently the hiring and scheduling manager of the restaurant
  • I got promoted at 18 as soon as I graduated high school, I was just a shift manager until 2020 when I got promoted to a Department Manager
  • My Department was specifically Customer Service based! I am in charge of making schedules, running shifts, counting inventory, paperwork, submitting numbers, hiring staff, orientations, counting the safe, counting registers, customer service, and making sure new and upcoming products are ready and promoted on time.

Education

Undergrad in Esthetics -

Tricoci University of Beauty Culture
Highland, IN
04.2023

High school diploma -

Lake Central High School
Saint John, IN
06.2019

Skills

  • Restaurant Management
  • Branding
  • Shift Management
  • Social Media Management
  • Guest Services
  • Cash Handling
  • Marketing
  • Customer service
  • Schedule management
  • Microsoft Excel
  • Google Docs
  • Microsoft Word
  • Direct sales
  • Event Planning
  • Inventory management
  • Verifying Insurance
  • Coordinating Paperwork
  • Eligibility Requirements
  • Records Management
  • Emergency Room Experience
  • Medical Billing

Certification

CPR & AED, 06/01/22, 06/01/24

Timeline

Emergency Room Admitting Clerk

NW Indiana ER & Hospital
10.2021 - Current

Network Marketing

Monat Global
08.2020 - Current

Department Manager

McDonald's
11.2017 - 10.2021

Undergrad in Esthetics -

Tricoci University of Beauty Culture

High school diploma -

Lake Central High School

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Elisa Ramirez