Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elisa Rodriguez

Tucson,Az

Summary

Dynamic and results-oriented Customer Service Representative with a proven track record at the American Red Cross. Excelled in maintaining up-to-date donor records and streamlining appointment processes, demonstrating exceptional critical thinking and customer service skills. Expert in data entry and active listening, significantly enhancing client satisfaction and operational efficiency.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

American Red Cross
Tucson, AZ
06.2015 - Current

Schedule appointments

Reschedule appointments

Revamped records to keep donor information up-to-date.

Handled appointment cancellations.

Education

GED -

El Pueblo Center
Tucson, AZ
05.1999

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

American Red Cross
06.2015 - Current

GED -

El Pueblo Center
Elisa Rodriguez