Elisa Ruiz
Austin,TX
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
CEI Preschool
11.2024 - 04.2025
- Managed correspondence and documentation, ensuring accuracy and timely distribution of critical information.
- Developed training materials for new staff, improving onboarding processes and knowledge retention.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Program Assistant
AVANCE-Austin Inc
09.2018 - 11.2024
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided professional services and support in a dynamic work environment.
- Managed both digital and physical filing systems and retrieved documents as required.
Program Assistant
AVANCE
08.2020 - 11.2023
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided professional services and support in a dynamic work environment.
Call Center Representative
ALORICA
06.2017 - 08.2017
- Operated switchboard and routed incoming calls to appropriate departments.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained accurate records of calls placed and received.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Cashier
Austin-Bergstrom International Airport
02.2015 - 10.2016
- Handled cash with high accuracy and took care to check bills for fraud.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Learned duties for various positions and provided backup at key times.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Del Valle High School
Del Valle, TX02.2013
Skills
- Technology Support
- Data Entry
- Remote Working Experience
- Filing and data archiving
- Materials Distribution
- Inventory Replenishment
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Filing
- Excel spreadsheets
- Data organization
- Multi-line phone systems
- Administrative support
- File organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
CEI Preschool
11.2024 - 04.2025
Program Assistant
AVANCE
08.2020 - 11.2023
Program Assistant
AVANCE-Austin Inc
09.2018 - 11.2024
Call Center Representative
ALORICA
06.2017 - 08.2017
Cashier
Austin-Bergstrom International Airport
02.2015 - 10.2016
High School Diploma -
Del Valle High School