Elisabeth Ansoategui
North Miami
Summary
Dynamic server with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and drive sales through suggestive selling, achieving over $5,000 in nightly sales. Adept at fostering teamwork in high-volume dining environments while maintaining a focus on personalized service and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Coopers Hawk
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
LEKU (Fine Dining Basque)
04.2022 - 10.2024
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Sold around 4000 Dollars Per shift
- Took care of private events for over 200 people
Server
Root and Bone
01.2020 - 04.2022
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Public Square (Fine Dining SteakHouse)
08.2018 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Extensive Wine and Spirit Knowledge
- Sold over 5000 dollar a night
- Took care of private events for over 100 people
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Cooper High School
Cooper City, FL06-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Suggestive selling
- Daily specials memorization
- Wine service
- Team player
Timeline
Server
Coopers Hawk
10.2024 - Current
Server
LEKU (Fine Dining Basque)
04.2022 - 10.2024
Server
Root and Bone
01.2020 - 04.2022
Server
Public Square (Fine Dining SteakHouse)
08.2018 - 01.2020
High School Diploma -
Cooper High School
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