Elisabeth Duke
Como,TX
Summary
Compassionate Medical Assistant skilled in patient scheduling, specimen collection, and medication administration. Committed to delivering quality patient care and supporting medical teams through effective communication and attention to detail.
Overview
26
26
years of professional experience
Work History
Medical Assistant
Dr. Kim Burlingham
Winnsboro, Texas
09.2025 - Current
- Assisted in patient examinations and documented medical histories.
- Prepared examination rooms and ensured cleanliness and organization.
- Managed patient scheduling and coordinated follow-up appointments.
- Collected and processed lab specimens for diagnostic testing.
- Educated patients on medication usage and treatment plans.
- Maintained medical records using electronic health record systems.
- Supported the medical team with administrative tasks as needed.
- Communicated effectively with patients to address concerns and inquiries.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Filed insurance claims forms in accordance with applicable regulations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
Volunteer Firefighter
Coke-Pleasant Grove VFD
Como, TX
02.2000 - Current
- Responded to emergency calls and provided immediate support during incidents.
- Operated firefighting equipment and tools to combat fires effectively.
- Participated in training sessions to enhance firefighting skills and knowledge.
- Collaborated with team members to conduct safety inspections and assessments.
- Educated the community about fire prevention and safety measures.
- Assisted in maintaining fire station readiness through regular equipment checks.
- Supported public events by providing safety demonstrations and information.
- Mentored new volunteers in firefighting techniques and protocols.
- Participated in regular drills and training sessions to keep skills up-to-date.
- Interacted professionally with victims, witnesses and other personnel associated with an incident.
- Responded quickly to emergency calls, providing medical aid where necessary.
- Communicated with other members of the team to coordinate activities at a scene.
- Attended community events to provide information on fire safety awareness initiatives.
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Conducted public education programs about fire safety topics, such as smoke alarms and home escape plans.
- Inspected and maintained firefighting gear to ensure proper functioning.
- Maintained records of incident reports, vehicle maintenance logs and call logs.
- Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.
- Provided support during hazardous material incidents, including cleaning up spills and containing the area.
- Developed strategies for containment of fires based on environmental factors such as wind direction and fuel sources.
- Advised homeowners on methods for preventing house fires through proper storage of flammable materials and use of extinguishers.
- Monitored weather conditions to determine potential risks from lightning strikes or other natural disasters.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
- Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Controlled and extinguished fires using manual and power equipment.
- Trained continuously to maintain required physical fitness for demanding work.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
- Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
- Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Observed strict safety protocols to maintain personal and coworker safety.
- Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
- Used axes and other tools to break through windows and debris.
- Checked smoke alarms and carbon monoxide detectors in residences and businesses.
- Conducted fire drills at schools and businesses.
- Rescued fire victims and administered emergency medical aid.
- Triaged patients to assist emergency workers in administering medical care.
- Rehabilitated fire hoses, portable water tanks and other equipment.
- Established and managed water supplies to support suppression activities.
- Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
- Completed field assessments of active fires and planned optimal approaches.
- Led and planned periodic fire safety inspections to identify unsafe conditions.
- Worked on equipment desk and demobilized fire engines, water tenders and other machinery used in responding to incidents.
Emergency Medical Technician Basic
Christus Health
Longview, TX
10.2020 - 12.2024
- Responded quickly to emergency calls and assessed patient conditions.
- Provided basic life support and first aid in various situations.
- Assisted in transporting patients safely to medical facilities.
- Communicated clearly with medical staff during patient handoffs.
- Maintained equipment and ensured readiness for emergencies.
- Documented patient information accurately for medical records.
- Collaborated with team members to deliver effective care.
- Educated patients and families on health and safety practices.
- Managed multiple tasks simultaneously while remaining calm under pressure.
- Transported ill or injured persons to medical facilities using ambulance equipment and techniques safely and efficiently.
- Operated specialized equipment such as ventilators, cardiac monitors and defibrillators and stretchers.
- Communicated with dispatchers regarding patient information and transport destinations.
- Educated patients on proper pre-hospital care techniques such as splinting or applying pressure dressings for bleeding control.
- Utilized critical thinking skills to assess situations rapidly while making sound clinical decisions.
- Responded quickly and effectively during times of crisis or extreme stress.
- Participated in continuing education programs to maintain certification requirements.
- Ensured that all necessary paperwork was completed accurately according to departmental protocol.
- Administered medications according to physician instructions and protocols.
- Provided emotional support to patients' families during difficult times.
- Provided basic life support including CPR, AED use, airway management, oxygen administration.
- Maintained accurate records of patient care services provided in accordance with documentation guidelines.
- Evaluated patient condition by taking vital signs, listening to their concerns, and performing physical exams.
- Provided emergency medical treatment at the scene of accidents or other medical emergencies.
- Assisted in maintaining vehicle inventory and restocking supplies as needed.
- Demonstrated professionalism through appearance and behavior at all times.
- Collaborated with physicians, nurses, paramedics, firefighters, police officers, hospital staff members, family members and other healthcare professionals when caring for patients.
- Attended regular team meetings to discuss patient cases and review safety procedures.
- Performed basic laboratory tests such as glucose monitoring or urinalysis testing.
- Remained level-headed and proactive during emergency situations.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Documented calls in reports detailing incident type and course of treatment.
- Demonstrated dedication to providing quality care through continued training and education.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Observed and assessed incident scenes to maintain safety of first responders.
- Performed standard testing and administered medication to manage care in field and in transit.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Interviewed patients to obtain medical history and details on current issues.
- Collaborated with medical personnel to quickly treat and transport patients.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Evaluated illnesses or injuries to establish and prioritize medical procedures.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Bandaged wounds and determined necessity for stitches or sutures.
- Positioned patients in preparation for treatment and transport.
- Suctioned airways to clear obstructions and help patients breathe.
- Reported infectious disease cases to appropriate medical authorities.
- Facilitated communication between patients, family members, and healthcare professionals.
Education
High School Diploma -
Nimitz High School
Irving, TX05-1986
Skills
- Patient scheduling and electronic health records
- Vital sign measurement
- Specimen collection and medication administration
- Electronic health records
- Specimen collection
- Medication administration
- Medical documentation
- Immunization administration
- Reliable team player
Timeline
Medical Assistant
Dr. Kim Burlingham
09.2025 - Current
Emergency Medical Technician Basic
Christus Health
10.2020 - 12.2024
Volunteer Firefighter
Coke-Pleasant Grove VFD
02.2000 - Current
High School Diploma -
Nimitz High School