Elisabeth Gonzalez
Lowell,MA
Summary
Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
JSB Industries
Lawrence, MA
12.2024 - Current
- Managed front desk operations, providing exceptional service to clients and visitors.
- Processed incoming calls and inquiries, ensuring prompt responses and effective communication.
- Maintained office supplies inventory, facilitating timely procurement and organization of resources.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
PART TIME WAREHOUSE SUPERVISOR
United Parcel Services, UPS
Chelmsford, MA
09.2017 - 09.2024
- Supervised daily warehouse operations, ensuring compliance with safety regulations and efficiency standards.
- Trained and mentored new employees on operational procedures and best practices.
- Supervised warehouse operations by managing employees during shifts.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Handled day-to-day shipping and receiving overseeing more than 15,000 packages per day.
- Coordinated workflow schedules to optimize productivity across multiple teams.
Education
High School Diploma -
GREATER LOWELL TECHNICAL HIGH SCHOOL
TYNGSBOROUGH06-2010
Skills
- Reception management
- File organization
- Multi-line phone operation
- Document scanning and digitization
- Visitor access management
- Multitasking and organization
- Office management
- Appointment scheduling
- Confidential information management
- Mail routing
- Phone and email etiquette
Accomplishments
- Supervised team of at least 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved missorts which led to Success delivery on time.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist Administrator
JSB Industries
12.2024 - Current
PART TIME WAREHOUSE SUPERVISOR
United Parcel Services, UPS
09.2017 - 09.2024
High School Diploma -
GREATER LOWELL TECHNICAL HIGH SCHOOL