ELISABETH H. HAYWARD
Meriden,CT
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
Work History
UCONN HEALTH/ JOHN DEMPSEY HOSPITAL- PATIENT ACCESS/ UNIVERSITY PATIENT FINANCIAL SERVICES, EMERGENCY DEPARTMENT AND DERMATOLOGY
06.2007 - Current
- Patient Services Representative PFS, ED Admissions Specialist and Patient Services Representative Dermatology
- Managing patient accounts – arriving and updating registration including patient demographics and insurances, rooming patient. In Dermatology creating and updating authorizations, transcribing referrals, assessing claim, dnb and other workque errors correcting cot and ice codes, updating guarantor accounts and or hospital accounts for claim or registration issues. Helping with Check In and Check Out.
- Analyzing credit balances, processing refunds and handling the refund extract process, processing insurance and patient payments utilizing proper protocol as needed. Also handling work requests from medical practices, insurance carriers and the staff.
- Assisting in ED Admissions as needed during the Covid 19 surge then hired full time in the ED June 2022; preparation of cash deposits, managing spread sheets, assessing incoming workflow for accuracy.
Education
LIBERAL ARTS
MATTATUCK COMMUNITY COLLEGE
WATERBURYTRAVEL
MIDDLESEX COMMUNITY COLLEGE
MIDDLETOWNONLINEMEDICAL BILLING
PENN FOSTER COLLEGE
EMT B
NEW BRITAIN EMS ACADEMY
NEW BRITAINSkills
Creating referrals and authorizations ED admissions, registration, MS Office applications, IDX, Cash Deposits Accounting, patient scheduling, creating, and processing refunds
Timeline
UCONN HEALTH/ JOHN DEMPSEY HOSPITAL- PATIENT ACCESS/ UNIVERSITY PATIENT FINANCIAL SERVICES, EMERGENCY DEPARTMENT AND DERMATOLOGY
06.2007 - Current
LIBERAL ARTS
MATTATUCK COMMUNITY COLLEGE
TRAVEL
MIDDLESEX COMMUNITY COLLEGE
ONLINEMEDICAL BILLING
PENN FOSTER COLLEGE
EMT B
NEW BRITAIN EMS ACADEMY