Elisabeth Oxenreider
Munfordville,KY
Summary
I am a food service manager with a strong background in kitchen operations and staff training. I am skilled in problem-solving in a high-paced environments and fostering teamwork, consistently enhancing customer satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Food Service Manger
Newcomb Oil
05.2023 - Current
- Oversaw daily food service operations, ensuring compliance with health and safety regulations.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
Head Housekeeper
Quality Inn Hotel
10.2022 - 05.2023
- Oversaw daily housekeeping operations to ensure exceptional cleanliness and guest satisfaction.
- Trained and mentored housekeeping staff on best practices and safety protocols.
- Implemented efficient cleaning schedules to optimize team productivity and resource allocation.
- Monitored inventory levels of cleaning supplies, ensuring timely replenishment for uninterrupted service.
Deli Clerk
Redners Quick Shoppe
05.2018 - 06.2022
- Prepared and packaged deli products to ensure freshness and quality for customers.
- Operated slicing machines and scales to maintain high food safety standards.
- Assisted customers with product selection, providing knowledgeable recommendations.
- Maintained cleanliness and organization of deli display cases and work areas.
School Bus Driver
BCIU
08.2017 - 04.2022
- Navigated diverse routes, ensuring timely student transportation and adherence to schedules.
- Monitored student behavior, promoting safety and discipline during transit.
- Conducted pre-trip inspections, verifying vehicle readiness and compliance with safety regulations.
- Collaborated with school staff to coordinate transportation needs for special events and field trips.
Customer Service Representative
Redner's Warehouse Markets
09.2007 - 04.2015
- Maintained product knowledge to assist customers with selections and enhance their shopping experience.
- Handled cash transactions accurately while ensuring compliance with company policies and procedures.
Hotel Front Desk Agent
Comfort Inn Hotel
03.2005 - 08.2007
- Managed guest check-ins and check-outs efficiently, ensuring positive first impressions.
- Handled guest inquiries and complaints with professionalism, enhancing customer satisfaction.
Education
High School Diploma -
Dalet School
Bethel, PA05-2001
Skills
- Customer service
- Staff supervision
- Kitchen operations management
- Problem-solving
- Reliable and responsible
- Critical thinking
- Time Management
Timeline
Food Service Manger
Newcomb Oil
05.2023 - Current
Head Housekeeper
Quality Inn Hotel
10.2022 - 05.2023
Deli Clerk
Redners Quick Shoppe
05.2018 - 06.2022
School Bus Driver
BCIU
08.2017 - 04.2022
Customer Service Representative
Redner's Warehouse Markets
09.2007 - 04.2015
Hotel Front Desk Agent
Comfort Inn Hotel
03.2005 - 08.2007
High School Diploma -
Dalet School