ELISABETH PERALTA
Providence,RI
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Client Service Representative
Spirit Airlines Inc.
Egg Harbor, NJ
07.2023 - Current
- Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
- Provided guidance to passengers regarding available services within the airport terminal complex.
- Responded politely to passenger complaints regarding ticketing and baggage handling.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Dealer
Hard Rock Casino Hotel
Atlantic City, NJ
08.2022 - 07.2023
- Ensured compliance with gaming regulations and laws.
- Maintained a positive attitude towards customers and other employees.
- Collected losing bets from table surface after each round of play.
- Processed payments accurately at completion of each hand dealt.
Online Shopper
Walmart
Egg Harbor, NJ
06.2020 - 07.2022
- Responded promptly to customer inquiries via phone or email.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Provided detailed product information to customers.
- Created personalized shopping experiences for each customer.
Education
Associate Degree in Nursing - Medical Assisting
Keiser University
Fort Lauderdale, FLSkills
- File Management
- Client Relations
- Client Support
- Customer Support
- Complaint Handling
- Order Processing
Languages
Spanish
Professional
Timeline
Client Service Representative
Spirit Airlines Inc.
07.2023 - Current
Dealer
Hard Rock Casino Hotel
08.2022 - 07.2023
Online Shopper
Walmart
06.2020 - 07.2022
Associate Degree in Nursing - Medical Assisting
Keiser University
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