Elisabeth Wallberg

Office Manager with nearly 20 years of progressive experience at Milestone Systems, advancing from Administrative Assistant to Senior Office Administrator to Office Manager. Skilled in office operations management, cross‑border team leadership (U.S. & Mexico), vendor and contract negotiation, and executive support. Known for improving processes, strengthening communication, and keeping complex operations running smoothly.

2020–2026

• Oversaw daily office operations supporting teams in the U.S. and Mexico.
• Supervised administrative staff, coordinated schedules, and managed workflow efficiency.
• Implemented process improvements that enhanced communication and reduced operational delays.
• Managed budgets, purchasing, and vendor relationships across multiple locations.
• Coordinated cross‑border meetings, reporting, and team collaboration.
• Served as the primary liaison for leadership, employees, and external partners.

Vendor & Contract Management:

• Built and maintained strong vendor relationships in the U.S. and Mexico.
• Negotiated contracts and pricing to secure cost‑effective, high‑quality services.
• Monitored vendor performance and ensured compliance with service expectations.
• Managed procurement of office supplies, equipment, and services.
• Tracked vendor expenses and aligned purchasing with budget requirements.
• Streamlined vendor processes and improved documentation and contract oversight.

2015–2020

• Provided high‑level administrative support to executives and department leaders.
• Trained and mentored administrative staff across multiple locations.
• Streamlined documentation, filing systems, and communication processes.
• Assisted with onboarding, HR coordination, and employee support.
• Managed travel arrangements, expense reporting, and procurement activities.
• Supported cross‑department projects and reporting.

2006–2015

• Delivered administrative support to office staff and management.
• Handled scheduling, document preparation, data entry, and customer communication.
• Maintained office supplies, equipment, and vendor coordination.
• Supported event planning, meeting preparation, and internal communications.
• Built foundational knowledge of company operations and administrative systems.