Elisabeth (Liz) Ryan
Amesbury,MA
Overview
19
19
years of professional experience
Work History
Producing Sales Manager
CrossCountry Mortgage LLC
07.2022 - Current
- Facilitated regular team meetings for knowledge sharing, addressing challenges promptly, aligning goals across the team members.
Branch Manager
Guaranteed Rate Inc.
02.2012 - 07.2022
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Loan Officer
MetLife Home Mortgages
01.2010 - 01.2012
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Loan Officer
Bank Of America Home Loans
05.2008 - 01.2010
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Loan Officer
Chase Home Loans
01.2007 - 05.2008
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Loan Officer
Wells Fargo
10.2005 - 01.2007
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Loan Officer
Aegis
04.2005 - 10.2005
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Education
Business And Accounting Certification - Business And Accounting
Helsingborg EDU
Helsingborg, Sweden06.1981
Timeline
Producing Sales Manager
CrossCountry Mortgage LLC
07.2022 - Current
Branch Manager
Guaranteed Rate Inc.
02.2012 - 07.2022
Loan Officer
MetLife Home Mortgages
01.2010 - 01.2012
Loan Officer
Bank Of America Home Loans
05.2008 - 01.2010
Loan Officer
Chase Home Loans
01.2007 - 05.2008
Loan Officer
Wells Fargo
10.2005 - 01.2007
Loan Officer
Aegis
04.2005 - 10.2005
Business And Accounting Certification - Business And Accounting
Helsingborg EDU