Elisbed Velez
Summary
Hardworking and open minded, ready to learn and grow when the opportunity presents itself. Also, ready to help the team achieve company goals.
Overview
10
10
years of professional experience
Work History
Recruiter
Personal HR Services
05.2023 - Current
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, and social media.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Will screen all candidates on EAMS as well.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Shift Supervisor
CVS Pharmacy
06.2022 - 05.2023
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Retail Sales Associate
Marshalls
12.2021 - 03.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Change Teller
GardaWorld Cash Services
07.2021 - 10.2021
- Resolved discrepancies to provide accurate data regarding cash flow.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers
Shift Leader
Popeye's
03.2015 - 04.2019
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Teller
Mundo Check Cashing, Inc
09.2013 - 02.2016
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Associated with Western Union money transferring and bill payments
Education
High School Diploma -
James A. Garfield Senior High School
Los Angeles, CA06.2011
Skills
- Relationship Building
- Team Motivation
- Employer Branding
- Interpersonal Skills
- Problem Solving
- Active Listening
- Adaptability
- Continuous Learning
- Conflict Resolution
- Social Media Recruiting
Languages
Spanish
Native or Bilingual
Timeline
Recruiter
Personal HR Services
05.2023 - Current
Shift Supervisor
CVS Pharmacy
06.2022 - 05.2023
Retail Sales Associate
Marshalls
12.2021 - 03.2022
Change Teller
GardaWorld Cash Services
07.2021 - 10.2021
Shift Leader
Popeye's
03.2015 - 04.2019
Teller
Mundo Check Cashing, Inc
09.2013 - 02.2016
High School Diploma -
James A. Garfield Senior High School
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