Elise Landry
Milford,MA
Summary
Dedicated communicator with strong conflict resolution and organizational skills. Eager to provide exceptional service and support to others. Motivated to apply theoretical knowledge in practical settings while contributing fresh perspectives and a solid work ethic to any team.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Rail Trail Flat Bread
Milford, Massachusetts
07.2022 - Current
- Greeted guests warmly and ensured a positive first impression.
- Managed reservations and organized seating arrangements efficiently.
- Facilitated communication between guests and servers to ensure satisfaction with dining experience.
- Maintained cleanliness and organization of the host stand area.
- Collaborated with kitchen staff to optimize wait times and enhance guest flow.
- Addressed guest inquiries and resolved concerns to maintain a welcoming atmosphere.
- Trained new staff on hosting procedures and customer service standards.
- Supported team during busy service periods to enhance workflow efficiency.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
After-School Care Provider
Milford Public Schools
Milford, Massachusetts
02.2023 - 05.2024
- Supervised daily activities to maintain safety and promote engagement for children in after-school programs.
- Collaborated with staff to foster a positive, inclusive atmosphere that encouraged participation from all students.
- Managed behavioral issues through conflict resolution techniques and positive reinforcement to support a constructive learning environment.
- Provided one-on-one support for a student with special needs in a classroom setting
Education
Bachelor of Arts - Psychology
University of New Hampshire
Durham, NH05.2028
Skills
- Hospitality management
- Conflict resolution
- Time management
- Coordinating tasks
- Organizational skills
- Effective communication
- Active learning
- Data collection
Timeline
After-School Care Provider
Milford Public Schools
02.2023 - 05.2024
Restaurant Hostess
Rail Trail Flat Bread
07.2022 - Current
Bachelor of Arts - Psychology
University of New Hampshire