Summary
Overview
Work History
Education
Skills
Timeline
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Elise Pemberton

San Diego,CA

Summary

Dedicated customer service professional with experience in fast-paced environments, delivering exceptional service and building positive customer relationships. Skilled in problem-solving and efficient transaction handling, contributing to a friendly and welcoming atmosphere. Committed to enhancing customer satisfaction and driving repeat business.

Overview

6
6
years of professional experience

Work History

Fuel Station Attendant

Walmart
South Jordan, UT
06.2023 - 08.2024
  • Greeted customers, answered questions and provided assistance with purchases.
  • Maintained cleanliness of station by sweeping floors, wiping counters and restocking shelves.
  • Verified customer identification for age-restricted products.
  • Operated cash register to process payments and issue receipts.
  • Assisted in training new employees on proper operating procedures.
  • Performed daily inventory checks of merchandise and supplies.
  • Stocked coolers with beverages, snacks, cigarettes and other items.
  • Cleaned gas pumps, windows and doors to maintain a neat appearance.
  • Ensured safety regulations were followed at all times.
  • Provided excellent customer service by addressing complaints promptly.
  • Processed credit card transactions accurately and securely.

Service Team Member

Panda Express
Riverton, Utah
09.2021 - 10.2022
  • Greeted customers and provided excellent customer service.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register to process customer payments accurately and efficiently.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Replenished beverages throughout shift ensuring availability at all times.
  • Collaborated with other team members to ensure timely completion of tasks.
  • Kept customer and food preparation areas clean and well-organized.

Sandwich Artist

Subway
Murray, UT
01.2021 - 09.2022
  • Greeted customers and provided product knowledge.
  • Prepped meats, veggies, bread every morning.
  • Prepared food items such as sandwiches, salads, sides, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Stocked shelves with products and supplies.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Communicated effectively with co-workers regarding customer needs and concerns.

Crew Trainer

McDonald's
West Jordan, Utah
08.2018 - 07.2020
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Identified areas of improvement within the team by implementing regular assessments and evaluations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Bachelor of Science - Software Engineering

Southern New Hampshire University
Hooksett, NH
05-2026

High School Diploma -

Bingham High School
South Jordan, UT
04-2019

Skills

  • POS System Operation
  • Safety protocol knowledge
  • Strong Work Ethic
  • Cash handling expertise
  • Professional Appearance
  • Conflict resolution techniques
  • Customer Service
  • Cleaning and sanitation
  • Punctual and Reliable
  • Stocking
  • Safe Food Handling
  • Fast and efficient service worker

Timeline

Fuel Station Attendant

Walmart
06.2023 - 08.2024

Service Team Member

Panda Express
09.2021 - 10.2022

Sandwich Artist

Subway
01.2021 - 09.2022

Crew Trainer

McDonald's
08.2018 - 07.2020

Bachelor of Science - Software Engineering

Southern New Hampshire University

High School Diploma -

Bingham High School

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