Elise Siede
Rush City,MN
Summary
Dynamic professional with extensive experience at Subway, excelling in inventory management and cash handling. Proven ability to enhance customer satisfaction through effective problem resolution and team collaboration. Recognized for training staff and maintaining operational excellence, ensuring a courteous and organized environment that drives success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Subway
Pine City, Minnesota
04.2017 - Current
- Trained new staff on food safety standards and customer service protocols.
- Maintained inventory levels and ordered supplies to meet store demands.
- Oversaw cash handling procedures and balanced registers at shift end.
- Scheduled employee shifts to optimize labor costs and coverage needs.
- Collaborated with team members to maintain a clean and organized workspace.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Delivery Driver
Empire News
Saint Paul, Minnesota
09.2014 - 10.2016
- Delivered newspapers to designated routes efficiently and on time.
- Communicated with dispatch to confirm delivery instructions and changes.
- Adhered to safety protocols during driving and package handling.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled merchandise in accordance with product handling standards.
Customer Service Representative
Sportsmans Guide
South Saint Paul, Minnesota
09.2014 - 04.2016
- Educated customers on product features and promotions regularly.
- Handled high call volumes while maintaining quality service standards.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Certified Nursing Assistant - Certified Nursing Assistant
Century College
White Bear Lake, MN05-1995
Skills
- Cash handling
- Inventory management
- Customer relationship management
- Team collaboration
- Problem resolution
- Attention to detail
- Courteous and polite demeanor
- Multitasking and organization
Certification
- Certified Food Protection Manager license #CFPM-48759
Timeline
Manager
Subway
04.2017 - Current
Delivery Driver
Empire News
09.2014 - 10.2016
Customer Service Representative
Sportsmans Guide
09.2014 - 04.2016
Certified Nursing Assistant - Certified Nursing Assistant
Century College
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