Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elise Transue

Mount Bethel,PA

Summary

Positive, flexible, and self-motivated professional with a strong focus on service and attention to detail. Exceptional time management, organizational, interpersonal, and prioritization skills. Seeking a full-time remote position to work from home. Brings extensive experience and expert knowledge in customer service, databases, teamwork, and project management. Excels in complex troubleshooting and adeptly takes appropriate action in a multi-disciplinary environment.

Overview

34
34
years of professional experience

Work History

Caregiver

Private Family Client
01.2016 - 06.2024
  • Full-time care of elderly patients with various medical, physical and mental challenges
  • Provide full array of assistance; financial, household, medical and activities of daily living
  • Successfully navigate social, medical and financial systems and resources, including the unique circumstances and challenges of the COVID-19 pandemic
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.

Client Service Representative

Creature Comforts Veterinary Service
01.2017 - 01.2020
  • Full to Part-time receptionist duties for emergency, critical and routine care veterinary clinic
  • Provide patient and customer care in fast paced and emotionally intense environment
  • Closely collaborate with all staff and external partners: administration, veterinarians, technicians, general patient and facility care staff, outside medical practices and business partners

Space Planning Analyst

Crayola, LLC
01.1998 - 01.2016
  • Responsible for analysis, design, building, project and timeline management of merchandising displays, domestic and international
  • Conducted research, design and application of shopper and customer insights
  • Developed recommended custom merchandising for and presentation to various Crayola customers
  • Managed merchandising software; purchase, licensing, installation, troubleshooting and staff training
  • Responsible for internal and external customer data import, editing, analysis and reporting
  • Managed execution of company wide back-to-school season, in-store customer audits, analysis and reports

Program Manager

Community Services for Children
01.1996 - 01.1997
  • Early Head Start (Start-up); birth to school age services
  • Hired, trained and supervised program staff
  • Lead development of program policies, procedures, documentation and forms

Therapist

Valley Youth House
01.1995 - 01.1996
  • In-Home, Child and Family Mental Health program

Case Manager

Carbon-Monroe-Pike Mental Health Agency
01.1990 - 01.1994
  • Family and Child Together (FACT) program

Education

Masters - Social Work

Marywood University
01.1995

Bachelor of Arts - Sociology/Anthropology

East Stroudsburg University
01.1989

Skills

  • Customer service
  • Scheduling
  • Microsoft Office Suite
  • Microsoft Photoshop
  • Adobe Illustrator
  • Cross functional team building
  • Networking
  • Administrative
  • Calendars
  • Meetings
  • Travel
  • Correspondence
  • Teleconference
  • Remote roles
  • Office-based roles
  • Verbal and written communication skills
  • Housekeeping tasks
  • Housekeeping
  • Daily living assistance

References

  • Rick Stringer, VP, Global Consumer & Customer Leadership Center Solutions, Crayola, LLC, 1100 Church Lane, Easton, PA, 18044, 610-253-6272 ext. 4987, rstringer@crayola.com
  • Jennifer Simon, Sales Team Leader, Crayola, LLC, 1100 Church Lane, Easton, PA, 18044, 484-241-0503, 610-253-6272 ext. 4824, jgould-simon@crayola.com
  • Josh Watkins, Business Data & Reporting Manager, Crayola, LLC, 1100 Church Lane, Easton, PA, 18044, 484-426-8094, 610-253-6272 ext. 4990, jwatkins@crayola.com
  • Audrey Bringenberg, CSR Team Leader, Creature Comforts Veterinary Service, 820 Route 115, Saylorsburg, PA, 18353, 610-739-2867, No email available
  • Lisa Khoshnevissan, 3748 Conifer Court, York, PA, 17406, 717-491-3026, lkhosh13@gmail.com

Timeline

Client Service Representative

Creature Comforts Veterinary Service
01.2017 - 01.2020

Caregiver

Private Family Client
01.2016 - 06.2024

Space Planning Analyst

Crayola, LLC
01.1998 - 01.2016

Program Manager

Community Services for Children
01.1996 - 01.1997

Therapist

Valley Youth House
01.1995 - 01.1996

Case Manager

Carbon-Monroe-Pike Mental Health Agency
01.1990 - 01.1994

Bachelor of Arts - Sociology/Anthropology

East Stroudsburg University

Masters - Social Work

Marywood University

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Elise Transue