Elisha Arias
Whittier
Summary
Dedicated professional with a proven track record at The Walt Disney Company, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and loyalty through meticulous attention to detail and effective communication. Skilled in mentoring new staff and improving organizational growth, showcasing exceptional teamwork and reliability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
The Walt Disney Company
12.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
VBS Volunteer
Calvary Chapel Whittier
07.2016 - 07.2024
- Managed time effectively during VBS sessions, balancing instructional time with opportunities for play, creative exploration, and reflection on key teachings.
- Managed classroom behavior effectively through positive reinforcement techniques and clear expectations for conduct during VBS sessions.
- Developed age-appropriate lesson plans to ensure each child''s spiritual growth and development.
- Mentored new VBS volunteers, offering guidance on effective teaching strategies and best practices within the program.
Education
High School Diploma - GED
La Serna High School
Whittier06.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
- Attention to detail
- Multitasking and organization
- Organizational growth
- Clear communication
- Empathy and patience
Certification
Paraeducation
Timeline
Cashier
The Walt Disney Company
12.2021 - Current
VBS Volunteer
Calvary Chapel Whittier
07.2016 - 07.2024
High School Diploma - GED
La Serna High School
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