Elisha Dim
Indianapolis,IN
Summary
Reliable Area Manager successful at operating in a high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over years and half of management performance.
Overview
3
3
years of professional experience
Work History
Area Manager II
Amazon
06.2023 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Management Trainee
Nucor
06.2022 - 03.2023
- Managed film production logistics, including location scouting and budgeting.
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
- Streamlined reporting processes to ensure timely and accurate financial reporting, supporting strategic decision-making.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Coordinated with senior management to align departmental goals with overall company objectives, ensuring cohesive efforts towards growth.
EVS Coordinator
Bronson Healthcare
04.2022 - 03.2023
- Upheld regulatory compliance within the department by staying current on industry best practices and local/state/federal regulations.
- Monitored staff performance closely and provided constructive feedback to encourage continuous improvement.
- Collaborated with facility managers to address any maintenance issues promptly, maintaining a safe environment for all occupants.
- Provided exceptional customer service by addressing concerns or complaints from facility occupants in a timely manner.
- Maintained accurate records of completed tasks, employee hours, and relevant metrics for management reporting purposes.
- Led training sessions for new hires, instilling them with the knowledge and skills needed to excel in their roles.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
Education
MBA - Emphrise With Human Resourse
Grand Canyon University
06.2025
Business management -
Grand Canyon University
10.2023
Skills
- Employee Engagement
- Innovation
- Cross-functional Collaboration
- Customer Service
- Performance Improvement
- Decision-making
- Problem-solving
- Team Leadership
- Communication
- Time Management
- Conflict Resolution
- Continual innovation
- Speedy Execution
- Staff Management
- Operations Management
- Relationship building and management
- Team Development
Timeline
Area Manager II
Amazon
06.2023 - Current
Management Trainee
Nucor
06.2022 - 03.2023
EVS Coordinator
Bronson Healthcare
04.2022 - 03.2023
Business management -
Grand Canyon University
MBA - Emphrise With Human Resourse
Grand Canyon University
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