Elisha Folsom

I work as an administrative assistant, as well as a receptionist, at a skilled nursing/assisted living facility.

Reference: Makenna Evans, BOM.

• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Facilitated communication between different departments within the organization.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
• Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.

I work in administration and reception for an independent senior living facility. This includes answering phones, filing documents, sending and receiving mail and emails, as well as residential and customer service.

Reference: Lisa Visconti ED

• Compiled data from various sources into organized reports for review by management team.
• Handled confidential documents in an organized fashion according to established protocol.
• Maintained office supplies inventory by checking stock to determine inventory level.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

I worked as an administrative assistant for 3 years, working in phones, communications, customer support, filing, mailing and office responsibilities.

Reference: Administrative Manager Katey Spevak,

(800) 946-9675.

• Communication skills, in-person and over the phone.
• Quick learner and follows direction well.
• Drove customer feedback to deliver information to management for corrective action.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Provided secretarial and office management support while building cooperative working relationships.
• Inventoried and ordered supplies for office.
• Scheduled appointments and meetings for management staff.
• Responded effectively to sensitive inquiries or complaints.
• Responded to customer issues to provide immediate resolution and improve retention.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Developed and maintained filing systems for confidential documents and records.