Elisha Heinrich
Hair Stylist
Bristol,CT
Summary
Results-focused Stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. I multitask and manage time well to consistently meet performance targets. I'm an experienced Stylist with many years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Administrative Manager
Alpha Fugitive Recovery
08.2020 - Current
- Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
- Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.
- Streamlined financial processes by implementing efficient bookkeeping systems and procedures.
- Developed custom financial reports tailored to specific business needs, providing actionable insights for key stakeholders.
- Ensured compliance with tax regulations by maintaining organized records and submitting accurate filings on time.
- Maintained up-to-date knowledge of industry trends, regulatory changes, and accounting principles, ensuring that the company remained compliant at all times.
- Improved cash flow management through timely invoicing, collections, and payment processing.
Sales Consultant
Wireless Zone
03.2018 - 08.2019
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and legal departments, to ensure timely completion.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Corporate Training Manager
Coordinated Transportation Solutions (CTS)
05.2016 - 03.2018
- Mentored junior team members in the development and execution of their own training initiatives, fostering a sense of ownership and pride in their work.
- Aligned corporate training initiatives with overall business goals to ensure a cohesive approach to workforce development.
- Evaluated existing training programs for effectiveness, making data-driven recommendations for improvements where necessary.
- Improved overall team effectiveness through the design and delivery of customized leadership development workshops.
Education
Associate of Arts - Cosmetology Education
International Institute of Cosmetology
Plainville, CT04.2024
Bachelor of Arts - Business/Psychology
University of Maine, Orono, ME, USA
Orono, ME05.2011
Skills
Performance Evaluations
Office Supervision
Policy Development
Hiring and Training
Employee Development
Recordkeeping and Reporting
Websites
Accomplishments
Student of the Month, November 2023
Certification
Hair Talk Extensions Certified
Timeline
Hair Talk Extensions Certified
08-2023
Barbicide Certified
06-2023
Administrative Manager
Alpha Fugitive Recovery
08.2020 - Current
Sales Consultant
Wireless Zone
03.2018 - 08.2019
Corporate Training Manager
Coordinated Transportation Solutions (CTS)
05.2016 - 03.2018
Associate of Arts - Cosmetology Education
International Institute of Cosmetology
Bachelor of Arts - Business/Psychology
University of Maine, Orono, ME, USA