Summary
Overview
Work History
Education
Skills
Training
References
Other Employment History
References
Timeline
Generic

Elisha Reid

Bronx

Summary

Dynamic Medical Billing professional with extensive experience at NYC Health and Hospitals, excelling in patient eligibility verification and prior authorization. Known for exceptional customer service and strong organizational skills, I effectively manage billing inquiries and ensure accurate coding using ICD-10 and CPT standards.

Overview

3
3
years of professional experience

Work History

Clerical Associate Level IV

Nyc Health and Hospital
New York
11.2024 - Current
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Answered customer inquiries via phone and email.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Worked with cross-functional teams to achieve goals.

Medical Billing

Integrated Health Administrative Services
Mamaroneck
08.2022 - 10.2024
  • Initiate prior Authorization request
  • Explanation of Benefit
  • Scan and post patient payments
  • ICD-10, CPT Coding, Epace, EMR, ADS
  • Additional Training in: Excellent communication, organizational and interpersonal skills, knowledge of Microsoft Word, Microsoft Outlook, and Internet Navigation, professionalism, pleasant attitude, Impeccable Customer Service skills

Education

Patient Care Technician/Assistant -

Institute for Contemporary Careers
01.2021

Medical Billing and Coding Specialist -

Institute For Contemporary Careers
09-2020

High School Diploma -

AIM Academy
Wayne, NJ
01.2020

Skills

  • Patient eligibility verification
  • Conference planning
  • Document editing
  • Claims appeal procedures
  • Organizing and categorizing
  • Teamwork
  • Verbal and written communication
  • Medical billing
  • ICD-10
  • CPT coding
  • Prior Authorizations
  • ADS Billing
  • Fax machine operation
  • Scheduling appointments
  • EPIC
  • Epace
  • Adaptability

Training

  • Excellent communication, organizational and interpersonal skills
  • Knowledge of Microsoft Word, Microsoft Outlook, and Internet Navigation
  • Professionalism, pleasant attitude
  • Impeccable Customer Service skills

References

Available upon request

Other Employment History

2002-present, Various Customer Service/Clerical Positions. Duties Include: Store and Sales, also Receptionist. Details available upon request.

References

References available upon request.

Timeline

Clerical Associate Level IV

Nyc Health and Hospital
11.2024 - Current

Medical Billing

Integrated Health Administrative Services
08.2022 - 10.2024

Patient Care Technician/Assistant -

Institute for Contemporary Careers

Medical Billing and Coding Specialist -

Institute For Contemporary Careers

High School Diploma -

AIM Academy
Elisha Reid